They were able to find a strange problem with my 2012 LR4 and fix it

There should be a option for 0 starts, this location isn't even worth one. Worst customer experience ever. The service team does not communicate with you at all. Waited over a month for my vehicle to be serviced, no loaner vehicle was given. Promises was broken. I came to pick up my vehicle on the 5th week and all of the issues I mentioned previously was not taken care of. Do yourself the favor and don't waste your time or money here at this location. Funny business going on here at this location.

Terrible experience. Don’t buy a used car from them as they don’t follow through. Check engine light came on a week after I bought it. Get the runaround from the salesman and service manager that they would take care of it. Still waiting and it’s been 3 months

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After 18 days driving a rental my insurance company had to pay for, I took my Range Rover back with zero work preformed on it. My truck was there for an insurance claim and my insurance company found the dealership incapable of even getting an estimate to them. I could not believe that the truck was just sitting in the back lot for that long, and when i physically looked at the truck nothing had been done. This happened to me in the past with this service dept and I should have learned my lesson then. Lesson learned.

I would actually give them zero stars if I could. They did not pickup my car for service as promised. You cannot get anyone on the phone and nobody responds to voicemails or emails. Additionally, the chat assistant was no help, clearly didn’t care and ended the session without helping at all. Absolutely horrible customer service

Purchased my gmc sierra. It was a wonderful experience. Paperwork was quick, my trade in offer was as promised. Jennifer was awesome answered all my questions an had me on the road with my new vehicle in no time!! Thank you to all in the showroom.

In a car buying world turned upside down by supply chain issue and chip shortages the majority of dealerships have decided to abandon integrity for profit. Not so with Land Rover Mt. Kisco. From the first time I walked into the showroom to when I finally collected my Land Rover Defender the experience has been nothing but professional and wonderful. Everyone I was connected with from my Sales Advisor to the entire staff was personable and professional. And I might add a great bunch of people! I would not hesitate to suggest Land Rover Mt. Kisco!

Incredible, attentive service. Very quick and easy.

Associate was very helpful

After dealing with other Land Rover dealers in the Tri-State area and realizing all the obstacles that they place on purchasing a new vehicle I realized that I needed to call Mt Kisco NY LR since I bought a new vehicle from them 10 years ago. From day one, after talking to Jennifer I new that they had my business, now after a easy, hassle free purchase and delivery I'm the proud owner of a new 2023 Defender. Anyone that inquires about the Defender I tell them the great experience that I had from LR Mt. Kisco. Great job to the whole LR Mt Kisco team, Perry in financing, great job. Thank you for the Oreo cookies. Emilio J Hernandez

Great experience. Very responsive. Great one-price shopping with honest dealer experience. Provided carfax and all information about the car. Delivered in great detailed condition and as promised. Highly recommended.

Sam made it seamless and worth it

The staff was really helpful. Great bunch of professionals.

I love how when you bring your car in for a repair or service they also detail it -- feels like a new car every time!

Every time we have an issue, they are fast to resolve it -- often fitting us into their busy schedule. And the car is always returned sparkling clean!

Great dealer they even offered me a free oil change.

Excellent immediate service-- all was well explained and any questions/concerns I had were answered and addressed. The car was ready before they estimated and squeaky clean inside and out.

Doug and the team were easy, quick and honest.

Jennifer and the rest of the team were a real pleasure to work with! I had my special needs daughter with me during the transaction and they went above and beyond to be attentive and helpful. I am very grateful for their efforts!

Excellent service, responsive! Went above and beyond

My car was serviced yesterday and Sam was very informative and continuously kept me updated on status. Keep up the great customer service Sam!!

Buyers beware!!!!!! This dealership is completely unethical. I went and got financing on my own for a 2011 Nissan Pathfinder. We were in a rush to purchase a vehicle that needed to be registered as a livery in Orange County. I was lied to and told it was NY State law that dealerships have to register the car for their buyers. This didn't sound right so I contacted NYS DMV and they confirmed that dealerships are hesitant to hand over the paperwork because there could be an issue with having the lien holder added but that there is no law. I spoke to Nate, the sales manager, and explained my situation. Since the dealership was not able to register the car as a livery, I was requesting to do it on my own. Nate was downright nasty and rude to me saying that the dealership does not do business that way. He even had the audacity to hang up on me. They are making a killing charging people astronomical fees to register vehicles. Stay away!! I will be contacting Land Rover next to let them know what that they have an extremely dishonest dealership representing them.

The receptionist who checked me in was very helpful and patient. Sam was also very helpful and communicated throughout the day via text message to give me updates on when my car would be ready which I appreciated. The service people did a good job and returned my car clean. Overall a good experience

Buyers beware!!!!!! This dealership is completely unethical. I went and got financing on my own for a 2011 Nissan Pathfinder. We were in a rush to purchase a vehicle that needed to be registered as a livery in Orange County. I was lied to and told it was NY State law that dealerships have to register the car for their buyers. This didn't sound right so I contacted NYS DMV and they confirmed that dealerships are hesitant to hand over the paperwork because there could be an issue with having the lien holder added but that there is no law. I spoke to Nate, the sales manager, and explained my situation. Since the dealership was not able to register the car as a livery, I was requesting to do it on my own. Nate was downright nasty and rude to me saying that the dealership does not do business that way. He even had the audacity to hang up on me. They are making a killing charging people astronomical fees to register vehicles. Stay away!! I will be contacting Land Rover next to let them know what that they have an extremely dishonest dealership representing them.

I brought my jeep in for basic maintenance. Didn't even need an oil change as I had just one done. Basically just look over everything and make sure it's all in good working order. Fill whatever fluids need to be filled. ..that's IT TWO. HOURS. I sat there waiting for TWO HOURS for them to do almost nothing. When I asked for my car back they told me they're cleaning it. YOU COULD HAVE DONE THAT AN HOUR AGO. and it wasn't even clean when I got it back. No one said anything to me. I wasn't given any paperwork. NOTHING. so I really have no idea WHAT they did to my car for 2 hours. I'm convinced it was just parked.

Unfortunately, my 2017 Evoque needed a radiator replacement. I was given a loaner vehicle, and expert repair. As a service advisor Jeffery Urbina, is always helpful and informative, ask for him!!

Excellent service from start to finish. They went above and beyond. A loyal customer now.

Jeffrey was great in getting the work done and keeping me in the loop. In fact work was done a day early and all is well. I know it’s difficult to get strong employees today and most places are short handed. Land Rover Mt Kisco is reliable, interested in customer satisfaction and expert repair. I recommend to all. BTW I have purchased 4 vehicles from them over the years.

Fantastic service by Jeffrey and team. They know how much we love our 2012 RR SC and they continue to find ways to keep it fully serviced and in great shape for all of our trips. Very polite and professional. Highly recommend Land Rover Mount Kisco!

Great Service. Jeffrey is a pleasure to deal with!

We were leaving for a road trip and had a slow leak in our tire. We called the service dept and you guys said to come right away . It turned out we needed a new tire and you were able to attend to this as well. You even wanted to wash our SUV but we had to get on the road. Thank you. Rain check for the wash??

Required a call back with regard to information on extended warranty .Still waiting after almost 30 hrs despite being told about emergency …called 2x and spoke to rep in Mt .Kisco .assured of response .Repairs will be very costly and hoping for some advisement after years of very happy use .Our purchase was flawless hoping for same now that issued has occurred .

Sandra was an excellent agent who was very helpful with the entire transaction, and made it a pleasant experience . I would highly recommend her. Many Thanks!

The Mt. Kisco Range Rover staff were very cordial as well as informative. It was a nice experience dealing with them.

Not only do they have the best customer service, they’re extremely accommodating, attentive, and engaging. From the sales reps, finance, and service dept I have not one complaint. Ask for Andrew and work with Perry- everything about our experience was 5 Star!

Not only do they have the best customer service, they’re extremely accommodating, attentive, and engaging. From the sales reps, finance, and service dept I have not one complaint. Ask for Andrew and work with Perry- everything about our experience was 5 Star! 🏆⭐️⭐️⭐️⭐️⭐️

I worked with Wayne (Doug) Ankenman on a Range Rover. I ultimately went a different route, but he is unequivocally the best salesman I have worked with. Extremely kind, patient, and promptly follows up. Additionally, he took in depth videos of the vehicles to make sure I could see it in detail before driving up. Great dealer, even greater salesman. Pay them a visit.

Each and every time I have gone, Jeffrey and his partner Charles have ALWAYS gone above and beyond for me.

Land Rover did a great job on the car! Geoff and Frank were honest and very easy to deal with. They gave us a fair price too!

Thank you to Jeffrey in the service department! He is always helpful and makes it happen for what I need- I don’t know what they would do without him! I’ve been servicing my range rovers with him for years now.

Jennifer and your whole team are amazing!

I was traveling to Katonah for a funeral, when my Range Rover Sport would not start. I had already blown out a tire on the LIE earlier that day and was riding on a spare. My SOS button would not work so I called the 800# which was a terrible experience in its own. The only saving grace was Sam in service from MT Kisco Land Rover. My car was towed in late at night and in the morning, when I called exactly at 730a, Sam picked up and promised he would take care of the issue. He replaced my tires and got my car running by EOD Friday so that I could get back home, which was 3+ hours away. He was excellent, communicative and diligent. He also gave me a VERY fair price on the 2 new tires fairly which he did not need to do but he did. I highly recommend the service team at LR Mt Kisco.

Service reservation was easy to make. Staff communicated the timing of the service and waiting area was pleasant. It was a very good overall experience and i would recommend this location going forward.

Great service for repair, got car back all cleaned and ready to go

My lease was up and I was having an unpleasant experience with my original dealership. We spent days shopping around but never lost faith that we would find my dream car. Sure enough, our journey led us to Mt Kisco Land Rover. Doug was God sent! Doug and the management team made us feel welcome and a priority. They took care of everything and in no time I had my dream car! Great team! We can't thank Doug enough. Forever Grateful, Gabriela and Roberto

Great service! Would recommend to anyone! Jeff is the best.

Their price for my recently purchased 2018 Range Rover Velar was pleasantly reasonable. While in the dealership, I felt like a valued customer. I would recommend this dealership if you are looking for your next vehicle.

I would start by saying Land Rover Mount Kisco has always treated me like a valued customer and never viewed the business as captive. Polite, responsive, knowledgeable and eager to keep The Land Rover brand and I connected. This spans across both Sales & Service. Recently I took delivery of a new Land Rover that had been ordered some time ago and Jennifer Artzt has been great throughout the entire experience. She was a product pro and kept me well informed throughout the order/delivery process.

Throughout the years, we have bought numerous new vehicles from different dealerships. This purchase from Land Rover Mt. Kisco of a new 2023 Land Rover Evoque was without a doubt the easiest and most enjoyable transaction we've ever had. From the moment we stepped into the showroom the entire staff including the General Manager were courteous, patient and informative. We even received an email from our sales associate over the July 4th weekend making sure that there were no problems or technical issues that we needed help with. Thank you for a truly wonderful experience!!

The service advisor spent a lot of time with me and they did a great job on my car. Highly recommend.

Throughout the years, we have bought numerous new vehicles from different dealerships. This purchase from Land Rover Mt. Kisco of a new 2023 Land Rover Evoque was without a doubt the easiest and most enjoyable transaction we've ever had. From the moment we stepped into the showroom the entire staff including the General Manager were courteous, patient and informative. We even received an email from our sales associate over the July 4th weekend making sure that there were no problems or technical issues that we needed help with. Thank you for a truly wonderful experience!!

Fast and easy!

Very organized and faster than I thought it was going to be. Staff very helpful.

I purchased a pre owned 2018 BMW X5. After waiting for weeks to pickup the car because of the title, there was a huge scratch in the door at time of delivery. After driving it for 40 miles, there was also a drivetrain error and the AC was weak. They did a horrible job fixing the scratch and ignored the other issues. I now need to replace/fix the front engine fan and the AC compressor is broken. They have no interest in fixing any of the issues or making it right. Caveat emptor

the good service not found in CT. thank you for the efficiency!

First off, the in person experience was great. Everyone there is very friendly, not confrontational, and direct to the point. The overall process for trade in and purchase is very quick and smooth (at least with a pre-approved loan), and there was very little bickering over costs. On the finance side, again it was probably the nicest experience I have had in terms of not having people try to shove service plans and warranties down my throat. One area where they could certainly use improvement is online communication. There were many times emails got lost in the system, and honestly it was bad enough at one point that I considered dropping their establishment from my search. However, (due to the strength of their real people), communication was established through text on personal devices vice whatever system they are using, and everything went much more smoothly. Overall, I would certainly recommend them if you are in the market for a used car (that's what I bought, can't comment on new car sales although I suspect the experience is similar). Just don't get discouraged if email communication is lacking; get someone's cell number and just go through that.

Ask for Ruben, he is the best! He made the process really smooth. He goes above and beyond for his customers we had a small issue and he made it right. Great service.

Manager never talked to me, I was offered a ride back home or UBER when we first spoke on the phone, very unfortunate I sold my car to you…it was the worst deal ever, absolutely unacceptable behavior and lack of professionalism. It took hours for something that could been done in minutes…I believe this Dealership is going bankrupt and are desperate? That is the feeling I had. Never again…Auto Nation or Land Rover Mt. Kisco, are a disguise to the car business. Fo somewhere else, avoid AutoNation.

Manager never talked to me, I was offered a ride back home or UBER when we first spoke on the phone, very unfortunate I sold my car to you, with an expectation to purchase a brand new Defender…it was the worst deal ever, absolutely unacceptable behavior and lack of professionalism. It took hours for something that could been done in minutes…I believe this Dealership is going bankrupt and are desperate? That is the feeling I had. Never again…Auto nation or Land Rover Mt. Kisco, are a disguise to the car business. I feel sorry for Andrew, the sales person, who was fantastic, and had to suffer because lack of leadership in this cheap car dealer. Stay away.

I was in need of service on my Range Rover sport and found the reviews online for Land Rover Mount Kisco very positive and I must say the service did not disappoint. The service consultant, Jeffery was great to work with and kept me informed all the way through the process.

An absolute waste of time.

Horrible customer service.

Arrived at the dealership with all of the paperwork that was requested and had previously been submitted and reviewed. On-site valuation was below the 'certified offer', citing extremely minor defects that would be considered normal wear & tear on a seven year old car. But the biggest issue was that a "90 minute" process extended to over THREE HOURS as paperwork and emails were exchanged with your corporate operations. The wait time was ridiculous. Every time we asked it was going to be another, "15 to 20 minutes". We finally had to leave the dealership and exchange signatures and paperwork after the visit to complete the transaction. We got a fair price for the car, but the process was inexcusably inept.

The experience was excellent..I purchased a 2019 Range Rover sport. I really like the car and my salesperson, Britany Rebeira. All interactions with the staff were a ten!!!

They are courteous, thoughtful of my questions and concerns, generally very helpful

I got an excellent deal on a low-mileage pre-owned vehicle. I would recommend Land Rover Mt. Kisco to anyone wanting looking for a reputable dealership.

I normally don’t write reviews ever. This deserves one. My experience at mt. Kisco Range Rover with Doug A. was exceptional. He paid attention to what I wanted and NOT pushy. Received the best possible deal. Doug went above and beyond. I didn’t expect to get that kind of attention. Honest, professional and knowledgeable. Delivery was everything you’d expect it should be. Smooth..Fun..Perry made it fast, explained everything..see Doug A. For sales!!! Thank you Doug, Perry and Matt.

We had our Defender serviced for both an oil change as well as the 20k mile service. The process was smooth & seamless. Our service consultant was a pleasure do work with.

Land Rover Mount Kisco was super easy to deal with, knowledgeable and friendly people. They price their vehicles fairly. After sale help is great

Excellent service from both sales and service . Had 4 vehicles from here since 2006

Service is great! My Discovery was picked up, serviced, washed, wheels cleaned, tires dressed and brought back to my home. Wow . Two nice guys did the pick up and delivery. My AC is back to cold and I am one happy customer. Thank you, Jeffrey, Bill and Charles in the service department .

Rueben was great, the entire process was smooth, I was in and out of the dealership in less than 1hour

Solid dealership and attentive team. MJ, Matthew and Perry all made our experience enjoyable. This is the second Land Rover we have owned and it certainly won't be the last. I anticipate that their service department will exceed our expectations.

Great experience! I even got to get my car the same day even though the manager didn’t have an open appointment to see me. Great customer service

Very professional and attentave service.

Service was great and quick. Jeffery was very helpful and kept up updated while we waited in our vehicle.

Terrible experience just trying to see if a car was available. Their chat function is awful. I am ready to by but not from these knuckle heads.

On the beginning I had a little problem with communication, but now I have a great communication with Jeffrey U. Thank You Jeffrey for being a great Teach 👍🏻👍🏻🌟

Awesome experience purchasing my range rover from Doug ,from start to finish everything you would expect from a Luxary dealership!!much appreciated

Very pleased with the service dept. Jeffrey Urbina is fantastic! Highly recommend.

The Service Manager, Bob, was absolutely amazing and made this process easy and enjoyable. He went the extra mile to ensure that my needs were met.

I recently purchased a preowned 2019 Volkswagen Tiguan from Land Rover Mt. Kisco. My Salesperson, Brittney Janeira was totally professional and focused on customer satisfaction. I felt that we were working together to complete the Sale. The vehicle was spotless and Brittney took responsibility to address any outstanding issues w the vehicle. My interaction w Perry Vrionides in Financial Services was also first rate. The dealership was over 60 miles from my home, but well worth the time investment. Thank you!!!

Mt. Kisco Land Rover has exceeded my expectations as a satisfied customer . The service manager , Charles Estelle and his team has demonstrated every effort to meet my expectations when it came to servicing my 2016 range rover sport TD6. When you buy a premium vehicle that’s half the battle. What’s most important is how it’s maintained and who is going to service it. Mt. Kisco Land Rover has definitely made it’s mark exceeding my expectations when it comes to service and I will continue my relationship with them in the foreseeable future.

Always a great experience at Land Rover Mt. Kisco! The staff is always friendly and stay in communication about the vehicle.

I had a good experience having my vehicle serviced. I had an unexpected issue with my brakes and Jeffrey over at Mt Kisco made sure everything went as smooth as possible.

I had a wonderful experience getting a new car at this dealership. Jennifer, Perry and Matt were incredibly thoughtful, attentive and accommodating. Honestly have never experienced such a pleasant car buying experience.

Took the train in to purchase a used car that was on the lot for over 20 days (which they would not sell without having me pay for their third party registration service despite me being out of state). Car is currently back at the dealer for a leaking windshield, a warning light, broken rear windshield washer, misconfigured gps, loose trim, and a few other issues. Service guy told me it would be done while I wait and they had no loaners. 3.5 hours later they said it would not be done and gave me a loaner. Unreal. I'm about to make use of my 5 day 250 mile buyback period. Edit: Lowered review to a single star. The process here is a joke. Show yourself some dignity and shop/have your car serviced elsewhere.

I had a pretty horrible experience at another Land Rover dealership, where I actually had purchased my Range Rover Sport. When it came time to get service on my RRS, I didn’t want to return to that same dealership I had the nightmare situation with, therefore I scheduled it at the Mount Kisco Land Rover, which was over an hour away. I am SOOO happy I did!! The service was impeccable. There were no surprise bills and they went out of their way to help me and even identified an issue that was covered under my warranty, so I didn’t have to pay for that out of pocket. The Mount Kisco Land Rover dealership & Service department has helped restore my faith in Land Rover. I will gladly travel over an hour just to go to this dealership, regardless of the gas prices. Thank u Mount Kisco Land Rover. Xo

Very helpful and knowledgeable !

I had a great experience at Land Rover Mt Kisco. My sales associate Jennifer was very attentive and responsive to all my questions, concerns and customiization needs. They gave me a great price on my trade in and made our exchange seamless and easy. Great Service add ons as well.

My appointment was quick and easy while I waited in the waiting area. The staff was friendly.

Jeffrey Urbina from Mt Kisco, N.Y. always goes above and beyond . He keeps me informed of the repairs via text messages, video updates of what’s wrong with my car and makes sure I understand the problems with my car . I would definitely recommend this dealer.

Had a wonderful experience working with Jennifer and Perry - Jennifer was not only professional but very personable and made buying a car extremely stress free. Perry explained all off the details of purchasing very clear and the entire process was easy and organized. I would definitely recommend!

A great dealer experience with everyone

Had the opportunity to purchase a beautiful Mercedes from this location. I drove 3 hours from my home to buy this car. The overall experience made you forget that you were buying a car. I had the wonderful opportunity to have Andrew as a salesman. My advice if you're buying a car from this place, go to Andrew, this kid makes you feel very comfortable and welcoming. The whole time I felt very confident in the whole purchase. The rest of the staff had a great attitude as well. This was one of the best car purchasing experiences I have ever had.

The visit. The staff that I had a chance to speak to was great.. Thank you .. .Two words....smooth and efficient

Doug Ankenman was superb. Very user friendly and efficient. Paperwork was done right and accurate and I was not there long.

It’s always a pleasure dealing with Range Rover in Mount Kisco are service department contact Jeff not only solves the problem we came in for he keeps us up to date with any software updates etc. The car is always returned clean and at they agreed time.

Very smooth and easy transaction.

1. Andrew Gilkes was an excellent salesperson. He was conscientious, professional, friendly and his follow-up great. 2. It was good to get through the process all at one time at the dealership. 3. The process was too long. It could be faster, I was waiting around for too much time to complete transaction. 4. I could see how someone could leave some personal effects in the vehicle being sold/traded in. It would have been good to have a printed checklist of items to be sure you take from the vehicle; toll tag, insurance card, registration card, handicap placard, tools, covers, electronics, cables, etc...

I am very impressed By the service at Land Rover Mt Kisco. Not only did they service the car in a timely manner, they detailed the car and it was spotless AND they drove us to and from the airport as a courtesy, Everyone was very friendly and helpful. I would highly recommend doing business there.

I had an oil change done on my car and it was great! I waited the whole time and it was done in efficient timing. I would recommend to anyone who owns a Land Rover.

Friendly, fast & efficient service. Close to home.

And the service was efficient and convenient hour sensor included a complete diagnostic it would’ve been better if the shop had noticed and Real Madrid expired New York State inspection

The service department at the Mt Kisco Land Rover is superb. I couldn't ask for more knowledgeable and professional people handling the service department. My thanks to Jeffery and Charles for making the experience smooth painless. Thank you

After visiting multiple dealerships trying to find the right car Land Rover My. Kisco was a god send. My lease was expiring in 4 days and Doug made the process of buying another bmw seamless . His communication was awesome and transparent, there were no hidden fees or erroneous fees and everyone was so courteous. Perry the finance manager was amazing too, he worked with me and secured me a lower interest rate than the pre approval I walked in with . It was a pleasurable experience and I would recommend this dealership to anyone . From test drive to purchase we were in and out in 4 hours.

First and foremost was the customer service. Brittney and Perry went above and beyond to get me in my new car. Working with them relieved the all the stress of buying a new car, talking with them was like being with family. Thank you so much Brittney and Perry for putting a big smile on my face, Land Rover Mt. Kisco you're amazing!

This location is in need of new management ! the service center is beyond mediocre. It took them a week to replace a simple sensor on my vehicle, and then lied and said they needed to order a heating pump and that it was coming all the way from California. Then the service manager said that it was not my vehicle which needed the heating pump. They returned my vehicle with a filthy interior and the tires still had salt all over them. You would think I would get better service after paying a 88K . I would get better service at a Honda dealer ship/service center. I do not plan on returning to this service center!

The Mount Kisco Landrover team is amazing. I would absolutely recommend working with them on a Land Rover purchase. Accommodating, responsive and friendly. I was recommended to go to Mt. Kisco Landrover by a friend and bought a vehicle - in essence - by phone and could not have been more satisfied with the entire team at Mount Kisco. Matt, Jennifer, Perry and Jim. Thank you.

Amazing Experience!!!Matthew and Brittney team are the best! Brittney Went above and beyond to help with my car buying process and help even after the sale ! Thank you again!!!

Words can’t honestly describe the fantastic service and atmosphere at Land Rover Mt Kisco! As someone who is not a typical fan of the car buying process, and always has my guard up, this team of professionals made me feel at ease every step of the way! Brittney is an exceptional sales associate! She understands her clients needs and hesitations with such a large purchase and never steers you in the wrong direction. She took no hesitation on taking care of any issues that came up. Shout out to the sales manager Joe, and the finance manager Perry who were also both extremely instrumental in providing outstanding service and always kept my best interest at heart! No haggle, no pressure, and 100 percent client satisfaction! Best car buying experience ever!!! A++++++++

Amazing… it is a long story but the bottom line is Andrew and team are the best! We looked several places and how we are treated is more important to me then price. Went above and beyond to make my family feel comfortable about there selection…. They can come on my team any day! Thank you again

Thank you to Doug, Bill and Joe. They all work together here and make sure all customers needs are met! Very attentive and helpful. I Highly recommend Mt Kisco Land Rover!

The only reason I’m giving this a 2 star and not a 5 is because the service has been horrible. The sales department was great when we picked up the vehicle. After that it’s been a tough Go with the service annually and minimal expectations considering COVID issues and their relocation in the middle of it all. Just a courteous effort to make sure the customer is happy with the services provided would be highly appreciated and a follow up when called for any issues brought up, thank you.

just one pjone call to know we were getting the best from the dealer and Jennifer to be more specific. natural experience without the sense of been pushed into the buy or away thank you and keep up the good work!

I bought a 2016 Mercedes 450 GL. in June 2021. They were a very nice sales team and I enjoyed dealing with No Haggle team but have since experienced appalling service. The car "passed" an inspection that when I took the car to a Mercedes specialist they identified several issues that should have failed, including major items like engine mounts, as well other items like filters that were old and were due to be replaced. It was like they didn't really inspect it at all. When I came back with report they took it out again and confirmed that they had missed these items and agreed to fix at their cost. Not very reassuring that an inspection apparently is so casual. They also agreed when i pointed out that a piece of damaged window trim prior to the close. They confirmed they would fix once they got their hands on the part. And that they would order it. Almost 6 months later, after repeatedly emailing and calling the service department I have no news on the part and no one answers when I call the shop or replies when I leave messages. So caveat emptor when you deal with Land Rover Mt Kisco I am afraid.

everyone was very attentive and available to help with any and all questions. very relaxed atmosphere. Very confident my next visit will be easy and productive

This place is very professional I loved it. They did everything they could to get me my car in a timely manner. Didn’t have loaners because of the pandemic but worked hard to get me one while my car was still in the shop. I got the loaner and shortly after, I got my car as good as new!! Went back for just a service and they were as good as always. I love this place!!

The worst people to communicate with, Charles never once returned my calls, left numerous messages with receptionist, if you treat all customers like this it’s amazing you are still in business , been a client for 15 yrs, will take my business elsewhere. I checked off the box, I hope you publish my comments, sure you won’t because it’s critical of the lousy service department you have there.

We are grateful to the service team, Charles, Bill MacFadyen and Andrew Wilkes. We initially purchased a 2020 Range Rover from the factory that unfortunately had several issues. We were able to get through that hurdle and now have a 2021 Range Rover. The acquisition of the vehicle was handled beautifully by Bill and him and Andrew both went above and beyond to ensure everything was smooth and to our liking. The customer service provided was top notch and we are very appreciative for having them assist us thru different questions and concerns and always returning the car(a) in mint condition. Recently, one rim got scratched. We brought it in to fix up and the guys that worked on it not only did a fantastic job but we’re a pleasure to work with. Thank you Mt. Kisco, Land Rover!

Definitely a Not Recommended dealership..."Period"!!!

Well im still trying to work a deal on a car but haven't heard from them as a follow up car

Recently bought a pre-owned car from LR Mt. Kisco. I dealt mainly with Andrew G and Peri. I can't begin to describe how great and smooth of an experience I had with them. Speaking from previous experiences at other used dealerships, these guys are the Everest peak of quality customer service, respect, and integrity. Andrew was readily available and so was Peri. They answered all questions and certainly went the extra mile in many ways including getting me the best loan deal. I definitely recommend visiting this dealership for your next buy!

Recurring electrical issue on a 2016 Supercharged Range Rover with extended warranty until Feb 2023, that seems unfixable. Car has gone in multiple times from 2 to 7 weeks. Once while being returned the issued happened to the driver. While the team has no idea what is going on. I am unable to drive the car now because the steering wheel locks up and is a safety issue. Last time requested if Land Rover would consider this is a Lemon and replace or payment, but their position is that Lemon laws in NY do not apply to extended warranty. No cars are available so while I am paying for a Land Rover the best I get to drive is a RAV4 when available. Jeffrey is excellent. But it has been a bizarre experience one that I have no idea if it will ever be resolved. Technicians are stretched thin and no Land Rover vehicles available. Nightmare scenario

Bought the car in February 2020, never sent the title to NJ MVC. Called several times in 06/2021 to check if they sent the title. NJ MVC doesn't have the title, my bank didn't have the title. The lien is closed. Traced back to the dealer who couldn't tell me if they had actually sent it out. Called Samantha several times, never got back to me. My bank even called and left a message. Everything else was good, but without the title I can't own the car. Hello? Show me proof you sent the title and we are good. Will report to BBB. Update: 10/14/21 I wanted to come back and change the review based on my recent interaction with their general manager Bill. During covid there were a lot of confusions and unnecessary delays regarding my paperwork. Although the dealer had made a minor mistake in my paperwork Bill had personally ensured that this was taken care of and was able to provide me my title as soon they could. I think Bills dealing of this situation was exemplary. Unfortunately, his staff did a terrible job in handling this from my point of view but kudos to Bill for setting a good example on how to deal with customers after the sale. Thanks!

Jeffery was a wonderful advisor. He helped me figure out what was wrong, and he helped narrow down what we could do to fix it. Every step of the way, Jeffery let me know what was going on and the options I had. While I am not happy with the cost of my repair, the service department itself was great!

My husband and I drove here to look at a truck we saw online. We ended up buying the truck through autonation. We had an amazing experience from start to finish. Jennifer, our sales associate, was helpful every step of the way. She was even nice enough to send a gift for my newborn. She takes the time to get to know you and really cares about the customers. We ended up having to go back for a few other things that our truck needed and they provided a loner car for us. Jeffrey in the service department was always great. He gave us updates and provided us the information we needed. We couldn’t be happier with our truck.Would definitely do business again. Can’t recommend them enough!

Amazing customer service!

I had a great experience with Mt Kisco Land Rover. Everything I requested was addressed and done in a timely manner. I also had to work while I waited. Wifi was excellent and a desk to work to setup my laptop and headset. I felt comfortable and was able to conduct conference call for work with no interruption and quiet place to work. I appreciate that very much. I will be back for all my services. My service consultant Jeffrey was very nice person to deal with and there was no pressure or any up sell of any unnecessary services. All around great experience.

I was supposed to have my car serviced with LRMK with a loaner dropped off. My first two appointments were no shows. Nobody came and no phone call and was told there was a mistake. The third appointment they were two hours late. I have yet to have a good experience with LRMK.

From the very first phone call l received from Andrew to the time l drove my car out, it was only professionalism. I was treated as if l was the only customer they had. They addressed all my concerns and made the buying process so ready and smooth. Kudos to the entire staff. Zack Smith

Made an appointment to get heat shield installed. Waiting a few weeks because I needed a loaner only to be sent to pick up a rental from enterprise. If that was the case I should of had my service earlier. That aside the work they said would take a few hours wound up taking 3 days. When I get my car back I go to get gas and there is a massive gasoline leak under my car. It was just raining fuel. They were closed when I called back. The next day they promised to come pick up the car to tow it to the shop. I’m on day two and no one has come out yet. I’ve taken my Range Rover to Paramus, Manhattan and Hartford for service. This is my worst experience the Mt. Kisco Range Rover

jEFFERY IN SERVICE IS THE BEST !!!!! By far the best service department I have encountered in my 25 yrs of driving a Land Rover . Thank You

The people here are very friendly.

The service department at Land Rover of Mt. Kisco is always helpful and informative!

It was a pleasure working with Doug, our sales rep. He was extremely attentive and responsive during our search process, from texting us pictures of our dream vehicle as soon as it hit the lot, to guiding us through all the hidden features after we completed the purchase. Land Rover Mt. Kisco also offered us a fair value for our trade-in relative to other dealerships, and the rest of the staff was pleasant and accommodating. When there was a minor issue at the time of purchase and pickup (not completely unexpected for a used car), Land Rover Mt. Kisco made sure to make it up to us, and we appreciate the service we received.

This is my second time leasing with Land Rover Mt. Kisco and once again they did not disappoint! Doug and Brittney made the process seamless and I will continue to recommend them to family and friends! Jeanna Petrillo

I found a 2018 Ford Explorer Platinum that was located at an AutoNation dealer in Florida. The closest to me AutoNation dealer was 3 hours away in New York at Land Rover Mt Kisco. I inquired online and someone reached out fairly quickly to work out a deal to have the car shipped at a reasonable cost. Waited about 2 weeks until the dealership called me on a Monday to let me know the car would be in their possession the next day. I asked when it would be ready for me to pick up the car, and they told me Wednesday. Called Wednesday morning to verify everything was good to go, and the dealer had not received the car. They said they would call me once they got it. After several more days of waiting, the dealership received the car Friday and said I could pick it up Saturday. Call Saturday morning to verify they were ready for me to come by, and they then proceed to tell me that while the car was there, they had not received the title. So I ended up having to wait until the following Friday until they were all set on their end (4 weeks after I gave a deposit). I finally arrive at the dealership to take possession of the vehicle only to discover that there was a large scratch in the rear bumper that was not in the photos and that there was not a 2nd key as discussed in emails. The scratch was big enough that I was not a fan, but was willing to look the other way (and have it fixed professionally out of my pocket) if the dealer would compensate me in some fashion. Got some run around b/s reason of why they were not able to adjust the price. The price was several thousand lower than compared to any local Explorer, so I decided to purchase the vehicle and I've since gotten the scratch fixed. The finance manager then proceed to try to sell me some $4-5k service warranty and another $500 package that would cover 'lost keys'. I declined all of these money grab packages and left with the vehicle. When I got home, over the next week I inspected the vehicle for maintenance items that would be expected with a used vehicle. The oil had clearly not been changed in a while, the air intake and cabin air filter had never been changed. I understand I'm buying a used vehicle and this is to be expected, but when I compare the service against one of their biggest competitor Carmax who changes all of these items on every vehicle they sell I can't help but being annoyed. Overall I would only recommend using any of the AutoNation dealerships if the car is at killer deal, knowing that there are some compromises. Although the employee's themselves were respectful throughout the experience, I would recommend avoiding Land Rover Mt. Kisco as they clearly have some communication skills to work on.

I traded in my 2012 Cadillac CTS and bought my dream car, a 2015 Audi A7 from Land Rover Mount Kisco! They gave me a great deal on my trade in and could not have been more helpful or nicer in the process. Everyone at the dealership is professional and great at their jobs. From the owner to sales to the service department, it was an wonderful experience! Thank you to the whole team. I LOVE my new Car!!

I found a 2018 Ford Explorer Platinum that was located at an AutoNation dealer in Florida. The closest to me AutoNation dealer was 3 hours away in New York at Land Rover Mt Kisco. I inquired online and someone reached out fairly quickly to work out a deal to have the car shipped at a reasonable cost. Waited about 2 weeks until the dealership called me on a Monday to let me know the car would be in their possession the next day. I asked when it would be ready for me to pick up the car, and they told me Wednesday. Called Wednesday morning to verify everything was good to go, and the dealer had not received the car. They said they would call me once they got it. After several more days of waiting, the dealership received the car Friday and said I could pick it up Saturday. Call Saturday morning to verify they were ready for me to come by, and they then proceed to tell me that while the car was there, they had not received the title. So I ended up having to wait until the following Friday until they were all set on their end (4 weeks after I gave a deposit). I finally arrive at the dealership to take possession of the vehicle only to discover that there was a large scratch in the rear bumper that was not in the photos and that there was not a 2nd key as discussed in emails. The scratch was big enough that I was not a fan, but was willing to look the other way (and have it fixed professionally out of my pocket) if the dealer would compensate me in some fashion. Got some run around b/s reason of why they were not able to adjust the price. The price was several thousand lower than compared to any local Explorer, so I decided to purchase the vehicle and I've since gotten the scratch fixed. The finance manager then proceeds to try to sell me some $4-5k service warranty and another $500 package that would cover 'lost keys'. I declined all of these money grab packages and left with the vehicle. When I got home, over the next week I inspected the vehicle for maintenance items that would be expected with a used vehicle. The oil had clearly not been changed in a while, the air intake and cabin air filter had never been changed. I understand I'm buying a used vehicle and this is to be expected, but when I compare the service against one of their biggest competitor Carmax who changes all of these items on every vehicle they sell I can't help but be annoyed. Overall I would only recommend using any of the AutoNation dealerships if the car is a killer deal, knowing that there are some compromises. Although the employees themselves were respectful throughout the experience, I would recommend avoiding Land Rover Mt. Kisco as they clearly have some communication skills to work on.

Doug was a pleasure to deal with. He was very responsive to our questions via text and email. He made sure that what we were looking at was truly what we wanted and made the process moving forward extremely simple. We've purchased many cars from different dealerships and he was by far the best salesman we've dealt with. Our next purchase will be through him as well. - Rick N.

Jeff Urbina is like Radar on MASH, always knows the answer before the question is asked! excellent service department that makes a customer feel like family. 5 stars not enough... DG

I bought a CPO car last year that immediately had problems. I tried to use Autonation’s “return policy”, but it was not honored. It has been about 9 months and the car has been in the shop repeatedly without ever truly being fixed. I reached out directly to Autonation and they were no help either. I even had to cut a vacation short to drive the car 7 hours back to the dealership because the AC wasn’t working, where it’s been for over a week now with 0 updates. Stay away from any Autonation dealership - goto Carmax or Carvana instead, at least they stand behind their products and business model.

Amazing friendly staff , I worked closely with Joseph Kiney , Andrew Gilkes and Pericles Vrionides , all who were incredible and extremely thorough. From start to finish, these guy's made me feel at home , fully confident during this high end vehicle purchase. Warm regards to a great crew !!

Love my XC70 Volvo. The experience was very pleasant with a trade in of fair value to buy the 2015 Volvo. We appreciate the professionalism and friendly family at Land Rover. Nothing negative to say, all good. Would highly recommend. A special thanks to Andrew our salesperson.

Great experience with Doug and Perry.. smooth transaction and great customer service. Thanks!

Great service! Easy appointment and issue resolved easily!

Extremely dissatisfied with the service and competency with with Mt Kisco Service Team and Management. Extremely disappointed on many levels. Service team recommends and advises me to check levels weekly on coolant due to radiator leak/hole on a new vehicle! Horrendous experience!!!

I leased a brand new 2022 Range Rover Sport. The 2nd week I had it the computer kept freezing up so the entire dash board did not function. Also had issue with AC blowing out hard behind drivers side and almost nothing on passenger side. I have to drive the vehicle 1 hour and 20 minutes to have the car serviced. I was told they could not do it and it would have to be brought back again. They said they would send a flatbed to pick up the vehicle. The vehicle was picked up on Monday and I was told I would have it back on Wednesday. I received no communication from Mount Kisco land rover so I called them on Wednesday. I was informed my car will be back to me Wednesday night. I called Thursday when I had no vehicle and was told I would get it Thursday night. I called and left a message for Charlie ( service manager) as well as Bill ( the general manager). I never received a phone call back from either one. After calling several more times and either being put on hold or hung up on I finally was helped by a young man in the service Dept. He put me in touch with a third party who finally arranged the return of my vehicle Saturday night. It is obvious to me that once you sign your name for the vehicle you are pretty much on your own. Absolutely the worst customer service I have received from any car dealer. This is the first time I have attempted to utilize a vehicle other than Mercedes. When this lease is over I will not make that mistake again. Definitely a dissatisfied customer and I hope this review helps others searching for a car and a dealership. Best, Keith Slifstein.

Overall it was a great experience! Everyone were friendly and knowledgeable and the vehicle is exactly what my wife wanted.

I brought my 2019 RRS in for a check engine light, early on a Saturday morning. The service shop was able to get me in (and out) quickly, after resetting the error and updating the software. Very good experience. The service manager was courteous and helpful and got me back on the road worry-free.

Just a simple, painless, pleasurable buying experience. Fair trade in value. Low stress experience. Not to mention an awesomely cool vehicle. Thank you especially to Brittney and Perry!

Fabulous experience!!!! Andrew is a fantastic salesman. Very knowledgeable, experienced and wonderful personality. The entire team is great 👍🏻. Thank you 😊!!

I have bought 3 cars from Land Rover MT Kisco over the years and it’s the service that keeps me coming back.

I went to the Range Rover Kisco to leave my car and they couldn’t get me another car for me to get back home, I was 1 hour away from my house I had to call a taxi, that is so low for such a good BRAND😒 I am so annoyed by that, I’m going to have to take Uber for the next 2 or 3 days because they couldn’t give me a car, for occasions like that is that I pay insurance and I have garanty YOU GUYS SUCK!!! Very very disappointed!!!

Great sales and purchasing experience.

Everyone was so helpful and attentive. They made they whole experience extremely easy for us to just come in, sign papers & go. Thank you to everyone that helped make our experience go smoothly.

Exceptional service. Jeffrey does a great job of keeping me informed and service is always done in a reasonable time

Jeffrey provided really great service! Fixed everything in less than a Day. Rock tars

This is a great dealership. Bill McFadyen is an awesome guy and has an amazing team working under him. Brittney Janeira and Perry Vrionides were magnificent. They took great care in walking us through all the steps from test drive to purchase. I would recommend this location to anyone looking to purchase or service a Land Rover. My wife and I thank you all for making our experience fantastic!

Mt Kisco Land Rover is 👍👌

I'm still waiting on that call back from Bill about FedEx money and also money shorted on paying off my trade in. Its coming up on a year now. Brittany was supposed to call also but never did. I was told that the FedEx I paid for would be refunded 20.00+ and the $70.00 shourted to infirst credit union.

The staff at this place are very helpful, friendly and knowledgeable. They made the process very easy. There wasn’t any hidden fee like in other places. What price you see in the internet thats the price you will pay. My salesman was Doug and he did an outstanding job. Even after you take your car home they want to make sure you are satisfied with your purchase. I definitely recommend this place.

Fast Service for my daughter's vehicle!

Jeffery in service was fantastic. He was kind, helpful and made me feel welcome. I am not from the area and called up after having a blowout on I-648 he texted me the address and quickly got me back on my road trip. I highly recommend this Land Rover dealer.

My experience with Jeffery was amazing the professional service was really appreciated I will alway go back

This dealership was incredible to deal with! Super knowledgeable, not pushy, willing to work with you on all your needs and it didn't stop with the sale. They continuned to reach out post sale. Doug +Mike were excellent to deal with! A must dealer to go to when shopping land/range rover product lines!

Excellent customer service.

I bot a used range rover velar earlier this year and they sold me additional protection and said I can cancel anytime pro-rated. So far I called them 4 times to cancel and they said finance manager will contact me and have not heard back for a few weeks. Not only that an operator started to recognize my voice and act rudely. I dont want to rate them even one star and dot recommend this dealer at all.

My experience at this dealer was great. Brittney provided a great shopping experience and was extremely helpful and professional. Everyone there made me feel welcomed which is always appreciated.

First class as expected from Land Rover Mt. Kisco. Doug, our sales exec, Perry in finance, and Bill, the GM were all fantastic to deal with. Flawless purchase transaction.

Another great experience with Land Rover of Mt. Kisco! I love my Discovery and everyone at the dealership makes it even better. My service appointment was completed in great time and my car returned to me washed, wheels cleaned and tires dressed. Thank you to Jeffrey Urbina and the whole staff for a pleasant outing!

Worst dealership we’ve ever dealt with.

Great Experience at LR Mt. Kisco. Geoffrey Urbina in service is the best. Knowledgeable, helpful, honest and deliver what they promise. I would highly recommend this dealership.

Exceptional service, very knowledgable stuff and great attitude . If u need technical support, Jeffry is a go to expert. Very friendly and great problem solver , will go out of his way to help. I have bin using his help for the last 8 years . Strongly recommend!

Everyone was very friendly and efficient! Thank you so much!

Excellent customer service A++++

The team at Land Rover Mt. Kisco makes sure that your service experience is consistently excellent. I have been a long time customer of LandRover and would highly recommend their service team. They are professionals who work hard to ensure that their customers are happy and satisfied after their service appointments. Thank you!

I returned my vehicle on July 30th, 2020. Afterwards I received letters from my bank stating that the car will be repossessed because I am behind in the payments. Needless to say, they did not properly processed the return of the vehicle and it impacted my credit score. Now nine months later the error that they caused and did not properly rectify has shown up in my credit report as I am seeking a loan. The error was theirs, the figure was small, but now this issue that impacted my credit report is having a lasting impact on my loan rate. It is absolutely painful and the team at Land Rover chose not to resolve the issue fully once it was recognized. It is unfortunate that I cannot submit a negative star rating. Choosing this dealership has become a long term burden. Choose wisely and look elsewhere.

Everyone at Mt. Kisco was extremely helpful and was with me every step of the way. Especially their financial Manager Perry! He was excellent and very knowledgeable and informative. He made the whole process run smoothly. Thank you guys so much for your help and attentive work.

Easy to work with, fair price, strong communication. Overall a great experience.

Hi my name is Abdou: I'm really happy to have bought a Mercedes Wheat 2020 from Land Rover Mt. Kisco regarding customer service everything was correct. the Jennyfer saleswoman.she did her job well. general manager Bill McFadyen too was very responsive. the second manager, Perry Vryonides, too, was always available to answer questions. everyone was nice even the receptionist.thank you. I recommend her they're all professionals

These guys are top notch.

Our service experience at Land Rover of Mt. Kisco is always 5 star. Jeff Urbina is so hands on and makes us feel as if we are his only customers every time our requires service. He is quick, accommodating and knowledgeable. While we bought our car at JLR of Manhattan because it is so close to our apartment, we always go to Mt Kisco for service as it’s close to our house. Our experiences will definitely drive us to buy our next car at LR of Mt Kisco.

Great service all around. Jenn and Perry are the best team, go see them if you are considering buying a land rover. They have exceeded my expectations in customer service, I am extremely thankful.

Good service and attentive.Very clean and courteous.

Jen was amazing. I put in a credit application one night just to see what would happen. Lo and behold Jen called me the very next morning and had me approved within the week. She stayed in constant communication kept me up on what I need to do for a smooth transition in ti a new vehicle which was critical for me because I was coming in from over 5 hours away. On the day of the pick up I test drove the car and it rode like a dream. Everyone was extremely friendly and I felt no "sales pressure" from anyone. Went through the paperwork ans the numbers and I was off in my new truck!! Thank you so much

The entire team from the GM Bill to Sales Lead Brittney to the Business MGR Perry were best in class. Also the showroom and offices were constantly being sanitized to ensure our safety. The sales process was straightforward and seamless and in particular conducted through total transparency. Thank you Bill, Brittney and Perry for a best in class experience. Also big thanks to the service team who worked behind the scenes to ready the car during these challenging times. Looking forward to ordering my next Range Rover! Well done Auto Nation. Chuck and Margit

Top notch customer service from start to finish!

I have bought a 2nd hand car with this dealer. My experience has not been good. First, we agreed on a price, but then they said that the company did not authorise the price and I had to wait. After 10 days they finally agreed on the price. Then I had to get there to pick it up, it was a 4 hours journey and I asked to have the documents ready so that I could leave soon. When I get there, nothing was ready and I had to wait 2 hours and drive back late in the evening. I then had a problem with the car, during the warranty period, but they didn't even respond to my messages. All in all, I would not use this dealer again.

Great service, sales person very helpful. I recommend this place to anyone who likes Land Rovers.

great safety protocols. Great work

I previously leased a 2017 RRS HSE from a different dealer. I eventually moved and had the car serviced at 3 other dealers and not impressed. I recently purchased a 2021 RRS Silver edition from Mt. Kisco and was very impressed with their sales department. Two weeks ago, my engine light came on and I called the service department at Mt Kisco. Jeffrey was very friendly and accommodating and told me I could bring in the car that day. The department fixed the problem right away. I am very impressed with the service department at Mt. Kisco and will definitely be bringing my car back for service the next time.

First class service ! Professional , courteous and efficient Team . Thank you Jeffrey for the amazing help. 🙏🏽💪🏽

2nd service visit: Again, Jeffrey was awesome, very courteous and professional. After dealing with BMW across the street i was extremely hesitant to purchase a car at this dealer. I was very much pleasantly surprised that not only was the sales experience fast and extremely accommodating, the service was as well. Highly recommend! BMW MTK should get lessons from this dealer! Thank you to Jeffrey, Jennifer and Matt! Loving my RR! (The RR is better than the BMW too 😁) 1st service visit: Jeffrey was great service experience was great!

I was able to make an appointment right away, my service rep Jeffrey was always in communication with me, and now my Evoque drives like a dream.

The attention paid to me was awesome

Great customer service and very responsive. Brittney Janeira made process easy and had my vehicle in 2 days.

Purchased a 2020 Velar from Brittney Janeira last week. Very professional, knowledgeable and great personality. Would recommend anyone looking for a Land Rover to use Mount Kisco!

I just purchased a 2021 RRS from Mt. Kisco RR. It was so simple. A few messages on their website and a few emails and Matt and Brittney located the exact car with the exact features I wanted. The deal they offered me was also the best around so easy and no hassle. In one short week they had the car delivered to them and was ready for pick up. Brittney was great with going over the new features on the 2021 and very friendly. Perry in finance was very patient and explained all contracts very thoroughly and answered all my questions completely. Again such a simple process none of that going back and forth from person to person that I have experienced at other dealers in the past. Great experience from start to finish! Very pleased!Thank you Brittney, Matt and Perry! I am in love with this car!

Great service, do everything they can to achieve a customer satisfaction. Will definitely recommend.

The staff was very nice and courteous Doug was an excellent salesperson and the company does not push on people for extra extra stuff they're very courteous just to show you a list of things that you might want to ask about

Unethical in the way they operate their sales, they should be reviewed!

Sales and service. Very pleasant people to work with.

Excellent service! Even though they were very busy, they were very attentive and Andrew was super nice, fun and very knowledgeable! He did extra pictures and video walk around for us before we came to buy our car. Would definitely recommend buying a car from them!

The most no non sense sales staff to work with. Ask for Jennifer.

Quality of service is the best. Loaner car was ready when I arrived. Car service was completed before time offered. Facility is convenient. Jeffrey Urbina is very professional and explain everything the car maintenance included.

I recommend the service department especially Jeffrey for his wonderful help with servicing my cars over the past years, he’s the best at what he does & very helpful!

Services is phenomenal! Staff is very friendly and professional. They took care of my car with such an ease and made things very convenient.

I had one of my best experience in getting a new car. Everyone is very helpful and made process very easy for me. I have to give a shout out to Christine from Sales who made it so easy for me to get a new car without any hassle and she goes above and beyond to help her customers. I surely will be getting my future Rovers from them.

Really nice service advisers. Short on loaner vehicles and service technicians. They had my vehicle for a month and that just is not the type of turnaround I had hoped for.

Heather and the staff have been extremely accommodating and understanding. My car was broken into and windows smashed. They had a loaner for me and repaired the car in a timely fashion and even dealt with the insurance company!!

Jennifer Artzt and team were nothing short of amazing to work with. They took the time to get to know what our exact needs were, guided us in a professional manor to make sure our expectations were in line with our budget and best of all the entire process was 100% translucent. No hidden fees or surprises. Couldn’t recommend them enough.

Fair price, very easy to deal with, no issues.

My buying experience with Land Rover of Mount Kisco was excellent. Brittney is a Rock Star !!!! Thank you.

The people there are very nice & attentive. Brittney was awesome !

Great Dealership to work with. Ryan made the process quick and enjoyable. I love My Evoque and want thank the whole staff at Land Rover Mt.Kisco for being so kind.

Purchased my discovery there and I have to say it was the best experience. They have a very welcoming and knowledgeable team. After shopping around, this was the dealership in Westchester that not only offered fair pricing but wasn’t pushy and really treated my family like we were joining the Land Rover Family.

Everyone in the service department was a joy to work with and went above and beyond to make sure we were properly taken care of. They were kind, helpful, genuine, educated people. I had an amazing experience and would highly recommend the Mt. Kisco service team.

This is not my first Range Rover. And this service team has been the BEST. Heather was very helpful. Very friendly. And very accommodating. Highly recommend for service.

Awesome experience...thank you to the entire staff

The best service I ever saying I am definitely coming back again

Land Rover Mt. Kisco was wonderful! We had an issue with a light coming on and their Service Department took us right away. They even dropped the car off at our house later in the week! Wonderful customer service!

Bought a used Jeep from your Auto nation division. What a great experience ! Ryan did an excellent job with follow up,and Dave was a great closer ! In the finance office, Pericles was really nice and did a great job explaining my options, also got us a great rate ! I will definitely recommend friends and family. Thanks Fella's !

My service experience was exceptional...as always. Very attentive. Quite courteous. Very knowledgeable.

It was a pleasure doing business with these guys! Since the moment we stepped foot in the place we felt welcome and not pounced on like some other dealerships. Our salesmen Chris was a complete gentlemen, truthful and forthcoming! Perry their finance manager is a straight shooter. In the end this is a business deal and point of sale is most important but they made the process smooth and extremely easy! I would gladly put my name on a recommendation for these guys. 👍🏽

VERY NICE! THEY DID EVERYTHING THEY SAID THEY WERE DOING! STAFF IS AMAZING!

I had a great experience buying my new rover. The sales team was knowledgeable and helpful through the whole process.

The service department is top notch, highly recommended

The Reps at Land Rover Mt Kisco worked as a team to help me find the car right car. I really appreciated their focus, attention to details, and for a great experience overall.

pleasant and wonderful customer service

My husband made a review and it must be set to privacy where only he can see it so it looks like it still on here. It’s not on here when I look! Very disappointing and still no one has contacted us. Land Rover of Darien is the same distance and we will use them next time!! I have also told everyone who tells us how much they love the car NOT to go to Mt. Kisco!!

The buying experience was amazing. It was simple and the agents were great. I met with the manager who stated to call him if I needed anything. Apparently, that great service ended when I walked out the door. The front license plate holder on my Velar was drilled in crooked. Not a big deal, the big deal is that I have asked my sales agent as well as her manager multiple times to help me get this fixed by sending out fillers for these holes and have little to no response. This has gone on for almost three months. I’ve given up at this point - a wonderful experience was ruined.

This location has become 100% Land Rover and service has stepped up and was fast, on time , and done right. Will go back.

Ossome customer service and atmosphere at that dealership. Quick and professional. Specially thanks to Kris Anders.Highly recommended.����

Great and honest service, Would highly recommend

Great service from Lindsay at Mt Kisco Land Rover

Been using mt. Kisco Land Rover for over 20 years. They're great!!

Awesome