I bought a 2016 Mercedes 450 GL. in June 2021. They were a very nice sales team and I enjoyed dealing with No Haggle team but have since experienced appalling service. The car "passed" an inspection that when I took the car to a Mercedes specialist they identified several issues that should have failed, including major items like engine mounts, as well other items like filters that were old and were due to be replaced. It was like they didn't really inspect it at all. When I came back with report they took it out again and confirmed that they had missed these items and agreed to fix at their cost. Not very reassuring that an inspection apparently is so casual. They also agreed when i pointed out that a piece of damaged window trim prior to the close. They confirmed they would fix once they got their hands on the part. And that they would order it. Almost 6 months later, after repeatedly emailing and calling the service department I have no news on the part and no one answers when I call the shop or replies when I leave messages. So caveat emptor when you deal with Land Rover Mt Kisco I am afraid.

everyone was very attentive and available to help with any and all questions. very relaxed atmosphere. Very confident my next visit will be easy and productive

This place is very professional I loved it. They did everything they could to get me my car in a timely manner. Didn’t have loaners because of the pandemic but worked hard to get me one while my car was still in the shop. I got the loaner and shortly after, I got my car as good as new!! Went back for just a service and they were as good as always. I love this place!!

The worst people to communicate with, Charles never once returned my calls, left numerous messages with receptionist, if you treat all customers like this it’s amazing you are still in business , been a client for 15 yrs, will take my business elsewhere. I checked off the box, I hope you publish my comments, sure you won’t because it’s critical of the lousy service department you have there.

We are grateful to the service team, Charles, Bill MacFadyen and Andrew Wilkes. We initially purchased a 2020 Range Rover from the factory that unfortunately had several issues. We were able to get through that hurdle and now have a 2021 Range Rover. The acquisition of the vehicle was handled beautifully by Bill and him and Andrew both went above and beyond to ensure everything was smooth and to our liking. The customer service provided was top notch and we are very appreciative for having them assist us thru different questions and concerns and always returning the car(a) in mint condition. Recently, one rim got scratched. We brought it in to fix up and the guys that worked on it not only did a fantastic job but we’re a pleasure to work with. Thank you Mt. Kisco, Land Rover!

Definitely a Not Recommended dealership..."Period"!!!

Well im still trying to work a deal on a car but haven't heard from them as a follow up car

Recently bought a pre-owned car from LR Mt. Kisco. I dealt mainly with Andrew G and Peri. I can't begin to describe how great and smooth of an experience I had with them. Speaking from previous experiences at other used dealerships, these guys are the Everest peak of quality customer service, respect, and integrity. Andrew was readily available and so was Peri. They answered all questions and certainly went the extra mile in many ways including getting me the best loan deal. I definitely recommend visiting this dealership for your next buy!

Recurring electrical issue on a 2016 Supercharged Range Rover with extended warranty until Feb 2023, that seems unfixable. Car has gone in multiple times from 2 to 7 weeks. Once while being returned the issued happened to the driver. While the team has no idea what is going on. I am unable to drive the car now because the steering wheel locks up and is a safety issue. Last time requested if Land Rover would consider this is a Lemon and replace or payment, but their position is that Lemon laws in NY do not apply to extended warranty. No cars are available so while I am paying for a Land Rover the best I get to drive is a RAV4 when available. Jeffrey is excellent. But it has been a bizarre experience one that I have no idea if it will ever be resolved. Technicians are stretched thin and no Land Rover vehicles available. Nightmare scenario

Bought the car in February 2020, never sent the title to NJ MVC. Called several times in 06/2021 to check if they sent the title. NJ MVC doesn't have the title, my bank didn't have the title. The lien is closed. Traced back to the dealer who couldn't tell me if they had actually sent it out. Called Samantha several times, never got back to me. My bank even called and left a message. Everything else was good, but without the title I can't own the car. Hello? Show me proof you sent the title and we are good. Will report to BBB. Update: 10/14/21 I wanted to come back and change the review based on my recent interaction with their general manager Bill. During covid there were a lot of confusions and unnecessary delays regarding my paperwork. Although the dealer had made a minor mistake in my paperwork Bill had personally ensured that this was taken care of and was able to provide me my title as soon they could. I think Bills dealing of this situation was exemplary. Unfortunately, his staff did a terrible job in handling this from my point of view but kudos to Bill for setting a good example on how to deal with customers after the sale. Thanks!

Jeffery was a wonderful advisor. He helped me figure out what was wrong, and he helped narrow down what we could do to fix it. Every step of the way, Jeffery let me know what was going on and the options I had. While I am not happy with the cost of my repair, the service department itself was great!

My husband and I drove here to look at a truck we saw online. We ended up buying the truck through autonation. We had an amazing experience from start to finish. Jennifer, our sales associate, was helpful every step of the way. She was even nice enough to send a gift for my newborn. She takes the time to get to know you and really cares about the customers. We ended up having to go back for a few other things that our truck needed and they provided a loner car for us. Jeffrey in the service department was always great. He gave us updates and provided us the information we needed. We couldn’t be happier with our truck.Would definitely do business again. Can’t recommend them enough!

Amazing customer service!

Thank you to Jeffrey in the service department! He is always helpful and makes it happen for what I need- I don’t know what they would do without him! I’ve been servicing my range rovers with him for about 4 years now.

I had a great experience with Mt Kisco Land Rover. Everything I requested was addressed and done in a timely manner. I also had to work while I waited. Wifi was excellent and a desk to work to setup my laptop and headset. I felt comfortable and was able to conduct conference call for work with no interruption and quiet place to work. I appreciate that very much. I will be back for all my services. My service consultant Jeffrey was very nice person to deal with and there was no pressure or any up sell of any unnecessary services. All around great experience.

I was supposed to have my car serviced with LRMK with a loaner dropped off. My first two appointments were no shows. Nobody came and no phone call and was told there was a mistake. The third appointment they were two hours late. I have yet to have a good experience with LRMK.

From the very first phone call l received from Andrew to the time l drove my car out, it was only professionalism. I was treated as if l was the only customer they had. They addressed all my concerns and made the buying process so ready and smooth. Kudos to the entire staff. Zack Smith

Made an appointment to get heat shield installed. Waiting a few weeks because I needed a loaner only to be sent to pick up a rental from enterprise. If that was the case I should of had my service earlier. That aside the work they said would take a few hours wound up taking 3 days. When I get my car back I go to get gas and there is a massive gasoline leak under my car. It was just raining fuel. They were closed when I called back. The next day they promised to come pick up the car to tow it to the shop. I’m on day two and no one has come out yet. I’ve taken my Range Rover to Paramus, Manhattan and Hartford for service. This is my worst experience the Mt. Kisco Range Rover

jEFFERY IN SERVICE IS THE BEST !!!!! By far the best service department I have encountered in my 25 yrs of driving a Land Rover . Thank You

The people here are very friendly.

The service department at Land Rover of Mt. Kisco is always helpful and informative!

It was a pleasure working with Doug, our sales rep. He was extremely attentive and responsive during our search process, from texting us pictures of our dream vehicle as soon as it hit the lot, to guiding us through all the hidden features after we completed the purchase. Land Rover Mt. Kisco also offered us a fair value for our trade-in relative to other dealerships, and the rest of the staff was pleasant and accommodating. When there was a minor issue at the time of purchase and pickup (not completely unexpected for a used car), Land Rover Mt. Kisco made sure to make it up to us, and we appreciate the service we received.

This is my second time leasing with Land Rover Mt. Kisco and once again they did not disappoint! Doug and Brittney made the process seamless and I will continue to recommend them to family and friends! Jeanna Petrillo

I found a 2018 Ford Explorer Platinum that was located at an AutoNation dealer in Florida. The closest to me AutoNation dealer was 3 hours away in New York at Land Rover Mt Kisco. I inquired online and someone reached out fairly quickly to work out a deal to have the car shipped at a reasonable cost. Waited about 2 weeks until the dealership called me on a Monday to let me know the car would be in their possession the next day. I asked when it would be ready for me to pick up the car, and they told me Wednesday. Called Wednesday morning to verify everything was good to go, and the dealer had not received the car. They said they would call me once they got it. After several more days of waiting, the dealership received the car Friday and said I could pick it up Saturday. Call Saturday morning to verify they were ready for me to come by, and they then proceed to tell me that while the car was there, they had not received the title. So I ended up having to wait until the following Friday until they were all set on their end (4 weeks after I gave a deposit). I finally arrive at the dealership to take possession of the vehicle only to discover that there was a large scratch in the rear bumper that was not in the photos and that there was not a 2nd key as discussed in emails. The scratch was big enough that I was not a fan, but was willing to look the other way (and have it fixed professionally out of my pocket) if the dealer would compensate me in some fashion. Got some run around b/s reason of why they were not able to adjust the price. The price was several thousand lower than compared to any local Explorer, so I decided to purchase the vehicle and I've since gotten the scratch fixed. The finance manager then proceed to try to sell me some $4-5k service warranty and another $500 package that would cover 'lost keys'. I declined all of these money grab packages and left with the vehicle. When I got home, over the next week I inspected the vehicle for maintenance items that would be expected with a used vehicle. The oil had clearly not been changed in a while, the air intake and cabin air filter had never been changed. I understand I'm buying a used vehicle and this is to be expected, but when I compare the service against one of their biggest competitor Carmax who changes all of these items on every vehicle they sell I can't help but being annoyed. Overall I would only recommend using any of the AutoNation dealerships if the car is at killer deal, knowing that there are some compromises. Although the employee's themselves were respectful throughout the experience, I would recommend avoiding Land Rover Mt. Kisco as they clearly have some communication skills to work on.

I traded in my 2012 Cadillac CTS and bought my dream car, a 2015 Audi A7 from Land Rover Mount Kisco! They gave me a great deal on my trade in and could not have been more helpful or nicer in the process. Everyone at the dealership is professional and great at their jobs. From the owner to sales to the service department, it was an wonderful experience! Thank you to the whole team. I LOVE my new Car!!

I found a 2018 Ford Explorer Platinum that was located at an AutoNation dealer in Florida. The closest to me AutoNation dealer was 3 hours away in New York at Land Rover Mt Kisco. I inquired online and someone reached out fairly quickly to work out a deal to have the car shipped at a reasonable cost. Waited about 2 weeks until the dealership called me on a Monday to let me know the car would be in their possession the next day. I asked when it would be ready for me to pick up the car, and they told me Wednesday. Called Wednesday morning to verify everything was good to go, and the dealer had not received the car. They said they would call me once they got it. After several more days of waiting, the dealership received the car Friday and said I could pick it up Saturday. Call Saturday morning to verify they were ready for me to come by, and they then proceed to tell me that while the car was there, they had not received the title. So I ended up having to wait until the following Friday until they were all set on their end (4 weeks after I gave a deposit). I finally arrive at the dealership to take possession of the vehicle only to discover that there was a large scratch in the rear bumper that was not in the photos and that there was not a 2nd key as discussed in emails. The scratch was big enough that I was not a fan, but was willing to look the other way (and have it fixed professionally out of my pocket) if the dealer would compensate me in some fashion. Got some run around b/s reason of why they were not able to adjust the price. The price was several thousand lower than compared to any local Explorer, so I decided to purchase the vehicle and I've since gotten the scratch fixed. The finance manager then proceeds to try to sell me some $4-5k service warranty and another $500 package that would cover 'lost keys'. I declined all of these money grab packages and left with the vehicle. When I got home, over the next week I inspected the vehicle for maintenance items that would be expected with a used vehicle. The oil had clearly not been changed in a while, the air intake and cabin air filter had never been changed. I understand I'm buying a used vehicle and this is to be expected, but when I compare the service against one of their biggest competitor Carmax who changes all of these items on every vehicle they sell I can't help but be annoyed. Overall I would only recommend using any of the AutoNation dealerships if the car is a killer deal, knowing that there are some compromises. Although the employees themselves were respectful throughout the experience, I would recommend avoiding Land Rover Mt. Kisco as they clearly have some communication skills to work on.

Doug was a pleasure to deal with. He was very responsive to our questions via text and email. He made sure that what we were looking at was truly what we wanted and made the process moving forward extremely simple. We've purchased many cars from different dealerships and he was by far the best salesman we've dealt with. Our next purchase will be through him as well. - Rick N.

Jeff Urbina is like Radar on MASH, always knows the answer before the question is asked! excellent service department that makes a customer feel like family. 5 stars not enough... DG

I bought a CPO car last year that immediately had problems. I tried to use Autonation’s “return policy”, but it was not honored. It has been about 9 months and the car has been in the shop repeatedly without ever truly being fixed. I reached out directly to Autonation and they were no help either. I even had to cut a vacation short to drive the car 7 hours back to the dealership because the AC wasn’t working, where it’s been for over a week now with 0 updates. Stay away from any Autonation dealership - goto Carmax or Carvana instead, at least they stand behind their products and business model.

Amazing friendly staff , I worked closely with Joseph Kiney , Andrew Gilkes and Pericles Vrionides , all who were incredible and extremely thorough. From start to finish, these guy's made me feel at home , fully confident during this high end vehicle purchase. Warm regards to a great crew !!

Love my XC70 Volvo. The experience was very pleasant with a trade in of fair value to buy the 2015 Volvo. We appreciate the professionalism and friendly family at Land Rover. Nothing negative to say, all good. Would highly recommend. A special thanks to Andrew our salesperson.

Great experience with Doug and Perry.. smooth transaction and great customer service. Thanks!

Great service! Easy appointment and issue resolved easily!

Extremely dissatisfied with the service and competency with with Mt Kisco Service Team and Management. Extremely disappointed on many levels. Service team recommends and advises me to check levels weekly on coolant due to radiator leak/hole on a new vehicle! Horrendous experience!!!

I leased a brand new 2022 Range Rover Sport. The 2nd week I had it the computer kept freezing up so the entire dash board did not function. Also had issue with AC blowing out hard behind drivers side and almost nothing on passenger side. I have to drive the vehicle 1 hour and 20 minutes to have the car serviced. I was told they could not do it and it would have to be brought back again. They said they would send a flatbed to pick up the vehicle. The vehicle was picked up on Monday and I was told I would have it back on Wednesday. I received no communication from Mount Kisco land rover so I called them on Wednesday. I was informed my car will be back to me Wednesday night. I called Thursday when I had no vehicle and was told I would get it Thursday night. I called and left a message for Charlie ( service manager) as well as Bill ( the general manager). I never received a phone call back from either one. After calling several more times and either being put on hold or hung up on I finally was helped by a young man in the service Dept. He put me in touch with a third party who finally arranged the return of my vehicle Saturday night. It is obvious to me that once you sign your name for the vehicle you are pretty much on your own. Absolutely the worst customer service I have received from any car dealer. This is the first time I have attempted to utilize a vehicle other than Mercedes. When this lease is over I will not make that mistake again. Definitely a dissatisfied customer and I hope this review helps others searching for a car and a dealership. Best, Keith Slifstein.

Overall it was a great experience! Everyone were friendly and knowledgeable and the vehicle is exactly what my wife wanted.

I brought my 2019 RRS in for a check engine light, early on a Saturday morning. The service shop was able to get me in (and out) quickly, after resetting the error and updating the software. Very good experience. The service manager was courteous and helpful and got me back on the road worry-free.

Jeffrey Urbina from Mt Kisco, N.Y. always goes above and beyond . He keeps me informed of the repairs and makes sure I understand what’s the problem with my cars . It’s very hard to find a good service representative now days. Thank you

Dealership offers beautiful cars, but I called to check on the availability of a Volvo they had advertised and they could not give me a yes or no answer. Disappointing, I wanted to buy the car this weekend.

Just a simple, painless, pleasurable buying experience. Fair trade in value. Low stress experience. Not to mention an awesomely cool vehicle. Thank you especially to Brittney and Perry!

Fabulous experience!!!! Andrew is a fantastic salesman. Very knowledgeable, experienced and wonderful personality. The entire team is great 👍🏻. Thank you 😊!!

I have bought 3 cars from Land Rover MT Kisco over the years and it’s the service that keeps me coming back.

I went to the Range Rover Kisco to leave my car and they couldn’t get me another car for me to get back home, I was 1 hour away from my house I had to call a taxi, that is so low for such a good BRAND😒 I am so annoyed by that, I’m going to have to take Uber for the next 2 or 3 days because they couldn’t give me a car, for occasions like that is that I pay insurance and I have garanty YOU GUYS SUCK!!! Very very disappointed!!!

Great sales and purchasing experience.

Everyone was so helpful and attentive. They made they whole experience extremely easy for us to just come in, sign papers & go. Thank you to everyone that helped make our experience go smoothly.

Professional, exceptionally efficient and genuinely friendly service!

Exceptional service. Jeffrey does a great job of keeping me informed and service is always done in a reasonable time

Jeffrey provided really great service! Fixed everything in less than a Day. Rock tars

This is a great dealership. Bill McFadyen is an awesome guy and has an amazing team working under him. Brittney Janeira and Perry Vrionides were magnificent. They took great care in walking us through all the steps from test drive to purchase. I would recommend this location to anyone looking to purchase or service a Land Rover. My wife and I thank you all for making our experience fantastic!

Mt Kisco Land Rover is 👍👌

I'm still waiting on that call back from Bill about FedEx money and also money shorted on paying off my trade in. Its coming up on a year now. Brittany was supposed to call also but never did. I was told that the FedEx I paid for would be refunded 20.00+ and the $70.00 shourted to infirst credit union.

The staff at this place are very helpful, friendly and knowledgeable. They made the process very easy. There wasn’t any hidden fee like in other places. What price you see in the internet thats the price you will pay. My salesman was Doug and he did an outstanding job. Even after you take your car home they want to make sure you are satisfied with your purchase. I definitely recommend this place.

Fast Service for my daughter's vehicle!

Jeffery in service was fantastic. He was kind, helpful and made me feel welcome. I am not from the area and called up after having a blowout on I-648 he texted me the address and quickly got me back on my road trip. I highly recommend this Land Rover dealer.

My experience with Jeffery was amazing the professional service was really appreciated I will alway go back

This dealership was incredible to deal with! Super knowledgeable, not pushy, willing to work with you on all your needs and it didn't stop with the sale. They continuned to reach out post sale. Doug +Mike were excellent to deal with! A must dealer to go to when shopping land/range rover product lines!

Excellent customer service.

The service department at the Mt Kisco Land Rover is superb. I couldn't ask for more knowledgeable and professional people handling the service department. My thanks to Jeffery and Richard for making the experience smooth painless. Thank you

I bot a used range rover velar earlier this year and they sold me additional protection and said I can cancel anytime pro-rated. So far I called them 4 times to cancel and they said finance manager will contact me and have not heard back for a few weeks. Not only that an operator started to recognize my voice and act rudely. I dont want to rate them even one star and dot recommend this dealer at all.

My experience at this dealer was great. Brittney provided a great shopping experience and was extremely helpful and professional. Everyone there made me feel welcomed which is always appreciated.

First class as expected from Land Rover Mt. Kisco. Doug, our sales exec, Perry in finance, and Bill, the GM were all fantastic to deal with. Flawless purchase transaction.

Another great experience with Land Rover of Mt. Kisco! I love my Discovery and everyone at the dealership makes it even better. My service appointment was completed in great time and my car returned to me washed, wheels cleaned and tires dressed. Thank you to Jeffrey Urbina and the whole staff for a pleasant outing!

Worst dealership we’ve ever dealt with.

Great Experience at LR Mt. Kisco. Geoffrey Urbina in service is the best. Knowledgeable, helpful, honest and deliver what they promise. I would highly recommend this dealership.

Exceptional service, very knowledgable stuff and great attitude . If u have technical problems call for Jeffry , i v bin using his tech services for the past seven years, he is very responsible , personable and quick. Never had a single problem that he didnt fix.

Everyone was very friendly and efficient! Thank you so much!

Excellent customer service A++++

The team at Land Rover Mt. Kisco makes sure that your service experience is consistently excellent. I have been a long time customer of LandRover and would highly recommend their service team. They are professionals who work hard to ensure that their customers are happy and satisfied after their service appointments. Thank you!

I returned my vehicle on July 30th, 2020. Afterwards I received letters from my bank stating that the car will be repossessed because I am behind in the payments. Needless to say, they did not properly processed the return of the vehicle and it impacted my credit score. Now nine months later the error that they caused and did not properly rectify has shown up in my credit report as I am seeking a loan. The error was theirs, the figure was small, but now this issue that impacted my credit report is having a lasting impact on my loan rate. It is absolutely painful and the team at Land Rover chose not to resolve the issue fully once it was recognized. It is unfortunate that I cannot submit a negative star rating. Choosing this dealership has become a long term burden. Choose wisely and look elsewhere.

Everyone at Mt. Kisco was extremely helpful and was with me every step of the way. Especially their financial Manager Perry! He was excellent and very knowledgeable and informative. He made the whole process run smoothly. Thank you guys so much for your help and attentive work.

I am in general pleased with their service and sales department. My LR has met and surpassed my expectations. A constructive comments: an issue I encountered is that sales is often unfamiliar with all car specs (more for off road info) and upon questions end up pressing buttons just as I would do to figure out stuff. I appreciate the effort though ! For example the people at Land Rover experience in VT know every inch of the cars and can comment on anything as you get into the mud on a mountain trail.

Easy to work with, fair price, strong communication. Overall a great experience.

Hi my name is Abdou: I'm really happy to have bought a Mercedes Wheat 2020 from Land Rover Mt. Kisco regarding customer service everything was correct. the Jennyfer saleswoman.she did her job well. general manager Bill McFadyen too was very responsive. the second manager, Perry Vryonides, too, was always available to answer questions. everyone was nice even the receptionist.thank you. I recommend her they're all professionals

These guys are top notch.

Our service experience at Land Rover of Mt. Kisco is always 5 star. Jeff Urbina is so hands on and makes us feel as if we are his only customers every time our requires service. He is quick, accommodating and knowledgeable. While we bought our car at JLR of Manhattan because it is so close to our apartment, we always go to Mt Kisco for service as it’s close to our house. Our experiences will definitely drive us to buy our next car at LR of Mt Kisco.

Great service all around. Jenn and Perry are the best team, go see them if you are considering buying a land rover. They have exceeded my expectations in customer service, I am extremely thankful.

Good service and attentive.Very clean and courteous.

Jen was amazing. I put in a credit application one night just to see what would happen. Lo and behold Jen called me the very next morning and had me approved within the week. She stayed in constant communication kept me up on what I need to do for a smooth transition in ti a new vehicle which was critical for me because I was coming in from over 5 hours away. On the day of the pick up I test drove the car and it rode like a dream. Everyone was extremely friendly and I felt no "sales pressure" from anyone. Went through the paperwork ans the numbers and I was off in my new truck!! Thank you so much

The entire team from the GM Bill to Sales Lead Brittney to the Business MGR Perry were best in class. Also the showroom and offices were constantly being sanitized to ensure our safety. The sales process was straightforward and seamless and in particular conducted through total transparency. Thank you Bill, Brittney and Perry for a best in class experience. Also big thanks to the service team who worked behind the scenes to ready the car during these challenging times. Looking forward to ordering my next Range Rover! Well done Auto Nation. Chuck and Margit

Top notch customer service from start to finish!

I have bought a 2nd hand car with this dealer. My experience has not been good. First, we agreed on a price, but then they said that the company did not authorise the price and I had to wait. After 10 days they finally agreed on the price. Then I had to get there to pick it up, it was a 4 hours journey and I asked to have the documents ready so that I could leave soon. When I get there, nothing was ready and I had to wait 2 hours and drive back late in the evening. I then had a problem with the car, during the warranty period, but they didn't even respond to my messages. All in all, I would not use this dealer again.

Great service, sales person very helpful. I recommend this place to anyone who likes Land Rovers.

great safety protocols. Great work

I previously leased a 2017 RRS HSE from a different dealer. I eventually moved and had the car serviced at 3 other dealers and not impressed. I recently purchased a 2021 RRS Silver edition from Mt. Kisco and was very impressed with their sales department. Two weeks ago, my engine light came on and I called the service department at Mt Kisco. Jeffrey was very friendly and accommodating and told me I could bring in the car that day. The department fixed the problem right away. I am very impressed with the service department at Mt. Kisco and will definitely be bringing my car back for service the next time.

Great people to work with - truly professional. I had a client conference call Mgmt went out of there way to make me comfortable and able to juggle multiple balls. Made the car buying experience simple.

Professional, Courteous and a pleasure to deal with.

Best service department in all of Westchester county!!

All around great experience! Could not have been better!

Very friendly and personable service has made it a real pleasure coming to Land Rover Mt. Kisco. Starting initially with the sales process and for the routine (and the occasional non-routine) service appointments for our Range Rover. Highly recommended for your consideration!

Always exceptional service at this location. I much prefer it over the Manhattan one. The staff in Mount Kisco is friendly, helpful and knowledgeable. I look forward to leasing my next car from them.

The team at Land Rover of Mt. Kisco is unmatched when it comes to personal attention, knowledge of product and ease of purchase. From the moment I walked into the showroom to driving off in my new Land Rover Doug, Joe and Perry went above and beyond to get me in the exact vehicle I was looking for. If your in the market for a Land Rover the Mt. Kisco dealership should be your first and no doubt will be your last stop in finding the Land Rover that’s perfect for you.

We were very satisfied with service. Jeffrey from service department was very helpful, he kept us informed about progress of repairs. Thank you very much .

We had a great experience absolutely love my car and all the staff were very helpful and nice thank you for such a positive experience

First class service ! Professional , courteous and efficient Team . Thank you Jeffrey for the amazing help. 🙏🏽💪🏽

Always a pleasant experience with my service expert Jeffery. He goes above and beyond to satisfy the customer. He's one of the reasons I go 15 miles out to Mt. Kisco instead of a mile to Elmsford. Great staff

2nd service visit: Again, Jeffrey was awesome, very courteous and professional. After dealing with BMW across the street i was extremely hesitant to purchase a car at this dealer. I was very much pleasantly surprised that not only was the sales experience fast and extremely accommodating, the service was as well. Highly recommend! BMW MTK should get lessons from this dealer! Thank you to Jeffrey, Jennifer and Matt! Loving my RR! (The RR is better than the BMW too 😁) 1st service visit: Jeffrey was great service experience was great!

Service department is the best part of Land Rover Mt Kisco. Very accommodating.

I have had 4 range rovers and Bill and his team at Mt Kisco are the best I have ever met. Best customer service from Charles and team. No overselling and best sales experience I had. Bill McFayden is very customer centric and honest GM and his sales team like Andrew Gilkes are very committed to ensure best experience for their customers during sales

The worst experience I have ever had 😥

I purchased my Land Rover sport 2016 back in august last year thinking it would be an upscale from driving a BMW X5. I was wrong, yes the Land Rover is a nice car and a good car, but my experience with the service department has been negative. Maybe I have been spoiled with BMW service. I have taken my car for service 3x, and 3x I been giving the runaround about servicing a car that has a warranty that should be registered in their system which is not synchronized. They don’t make any type of effort to find out weather or not your car is covered under their warranty instead they make seeing like every Land Rover dealership is an island. Land Rover service department should be partial across the board. I still had to bring my truck back for incomplete work. If I don’t call about the status of my car I would not know if the car is being service or when I’m getting my car back. Communication is poor between client and service department. Can wait for spring so that I could go back to BMW to get rid of this Land Rover. I like good service and customer transparency and good care. I’m a business owner and I know that it is because of my clients that my business survives!

Good work, good communication and interested people in service. I recommend

Jeff and the service team always do a phenomenal job. Thanks team!!

If I could’ve given them 0 stars, I would! Bought a certified pre-owned Land Rover and to start, it was delivered with a interior body panel hanging loose. When we asked about it, we were told we’d have to schedule a service visit and could wait in the showroom. First, a CPO should be delivered in perfect shape, second I shouldn’t have to schedule service for a car that’s supposed to be reconditioned, and third I shouldn’t have to wait in a showroom during COVID. Even when we complained and they said they’d come get the car, we still didn’t have a loaner. Literally someone drove a loaner to my wife’s work, wouldn’t give us the keys, then stranded my wife at work waiting for them to bring her car back while loaner vehicle sat in her work parking lot! How do I know? Because we were given this loaner 3 weeks later... Shortly after that we realized the entire HVAC system (heated seats too) did not work at all too and it’s taken over two months, me reaching out to Autonation corporate and Land Rover North America, and constant back-and-forth. I even asked them to honor their money back guarantee and the NY State Used Car Lemon Laws, but nothing! We didn’t realize it in the first week or so because the weather was unseasonably warm and hadn’t driven it anywhere (COVID). We mostly never thought it could have an issue because it was supposed to meet this CPO standard. Do not believe any “guarantee” they may say they have because it’s BS and they don’t care about customer service in any way. I can’t prove they knew all the issues, but it seems mighty coincidental that instead of finding a major issue before selling it they’d have to fix they’ve now made thousands on warranty repairs.

Great customer service. Easy clear process. Highly recommend visiting Doug A. and Team!

I was able to make an appointment right away, my service rep Jeffrey was always in communication with me, and now my Evoque drives like a dream.

I had some problems with my Land Rover Discovery, the car did not work with a dongle device from Liberty Insurance, what is strange as the device was made for it, but this was the assessment. In short, all problems are being dealt with the Dealer, and after some back and forth the car is working now. This is my personal experience, it does not necessary reflects the overall, but unfortunately happened with me.

Just made my second new vehicle purchase from Brittney at LR Mt. Kisco. This is the best dealer I have dealt with. They’re just easy going and a pleasure to deal with. Bill is also great and has helped make the deal happen both times. I will be buying from them again.

Buying a car is always a dreaded experience. Land Rover of Mt. Kisco made the experience pleasurable and easy! Everyone we worked with from sales and finance to the manager, was courteous and helpful. We did not experience the typical pressure or "sales" pitch that you can often encounter when purchasing a new car. We are repeat customers and each time the experience improves! We will certainly return to the dealership for our next car purchase!

The attention paid to me was awesome

The only reason I’m even giving 3 stars is because of the Receptionist Simone ( who’s a 5 star) she’s been more helpful than my “ sales person “ Andrew by far!! which didn’t have to do much of anything. I already knew what I wanted. I went test drove and drove home the next day with my RRS. Andrew is a nice kid but doesn’t know how to return calls ( several calls) to the point I don’t even ask to speak to him anymore!! So THANK YOU!! Simone, who I told should be in sales she’ll make an excellent sales person

Great customer service and very responsive. Brittney Janeira made process easy and had my vehicle in 2 days.

We have brought our Range Rover here about 4 times. The last three times has been because of the same issue. The car showed a message saying that it would not turn on again within a certain amount of miles. We brought it here,talked to Jeffrey multiple times. We were assured the issue was resolved. When we picked up the car the message no longer showed. It was just a matter of time. We brought the car here over and over again. Every time we were assured it was ok and that the problem was resolved. Every time we had to have the inconvenience of not having a car for days. We were never given updates or answers to our question. This last time the message came up and we decided to take it to another location. It has 4,500 dollars of issues. However, this was never detected. This location is not thorough and not transparent. Will not return. Do not recommend. Go somewhere else and save your money.

It is with sincere gratitude that I post this review. From the first time I stepped into Land Rover Mt. Kisco, the entire team, not just the sales associate, made sure I felt welcome and well taken care of. As someone who has purchased many cars in my life, whether at Porsche, Mercedes, BMW, or even other Land Rover dealerships, I can say LR Mt. Kisco stands as one of, if not, my best experience. Big thank you to Bill (General Manager), Matt (Sales Manager), Charles (Service Director), Perry (Finance Manager) and last but not least, Andrew (Sales Associate). They not only delivered, but made up for a mishap (sh!t happens), by going above and beyond to ensure my complete satisfaction. So... thank you and way to differentiate from your competition!

Mt. Kisco Land Rover has exceeded my expectations as a satisfied customer . The service manager , Charles Estelle and his team has demonstrated every effort to meet my expectations when it came to servicing my 2016 range rover sport TD6. When you buy a premium vehicle that’s half the battle. What’s most important is how it’s maintained and who is going to service it. Mt. Kisco Land Rover has definitely made it’s mark exceeding my expectations when it comes to service and I will continue my relationship with them in the foreseeable future.

Easy to set appointment, very competent and responsive service attendant Jeffrey, on time response. Five stars

Mt Kisco Land Rover was a pleasure to work with. Andrew provided us with the best quote out of all dealers in New England. The purchase process was easy and quick. Andrew went over the vehicle in detail. The build quality of our new 2019 is just awesome. We love it. Free 2nd service worth a thousand dollars was performed today. its been 2 years with the DSCO and we still love it. Service department is great.

I'm surprised at all the other good reviews on here for the Mt. Kisco Land Rover dealer, but maybe that's because they were mostly for buying a new car or dealing with a 2020 model. My vehicle is a 2016 Range Rover Sport. A light came on recently saying the engine would not restart in 200 miles due to DEF fluid issue. I tried taking it to a local repair shop but they said I had to take it to the dealer to update locked software. My husband drove over an hour to the Mt. Kisco dealer and they said they would look Into it. We told them the DEF fluid was full as confirmed by the prior shop but that online it said this was a common issue for my model vehicle and maybe need to flush the DEF or replace parts. My husband waited nearly SIX hours for them to fix a simple recall and update the software. They told him they didn't have loaner cars available and that he would have to rent a car, opposed to what some other reviews have said as recent as 2 months ago. After 6 hours, they said the light was off and issue was taken care of. On the way back home, after 30 miles, the same light for DEF fluid came back on with threat of engine not restarting. We took the vehicle back and asked them to make sure it would be flushed or parts repaired and to make sure the issue is fixed this time and to test drive it. The manager said he would personally test drive it and have it driven 30 miles to make sure the light doesn't come back after fixing it. We left the car for 8 days. They never called to give an update or time estimate. On the 8th day when we went to pick it up, the manager said that one of the repairmen drove it for 30 miles to make sure the issue was taken care of. I opened my land rover app on my phone that keeps track of all journeys, miles driven, and location of vehicle. Tha app showed that they had ONLY driven the vehicle for 1 mile around the lot on that 8th day. It was sitting untouched for 7 days and driven 1 mile the entire time. The manager either didn't know land rover has such an app or didn't presume we would be using it, and didn't know what to say. He did say they flushed the DEF this time, but I guess time will tell. We drove the car 30 miles so far and I don't know if the light will come back on, but for such a luxury vehicle and supposed dealership, I am so disappointed with the lies and carelessness. Maybe they treat "older" vehicles differently. I will be looking for another dealership in NJ or Albany next time.

Brian the head mechanic at the service center is amazing! Would recommend to friends and family!

Amazing service amazing customer service very attentive curiosity definitely a great place and experience pleasure coming to get my car serviced in this place i recommend to all my family and friends

Always very friendly and focussed on providing good service - but also honest about when things don't work they way they are planned. Good people and great vehicles.

I purchased a preowned Porsche from this dealership. They are very easy to work with- a real pleasure. My salesman was Andrew Gilkes who was very helpful, quick to answer my questions and address any concerns. They are in fact a “no hassle” dealership- all pricing (on pre-owned cars, not sure about new cars) is set and maintained by their Autonation corporate parent. But the price I paid was in fact very competitive. Getting the title to my car took a while due to NY DMV delays. Even the general manager of the dealership Bill McFadyen got involved to expedite that paperwork. All in all, a very positive experience!

My husband and I had a great experience at Land Rover Mt Kisco. We selected a car, completed a test drive, and signed a new lease all within 3 hours. The staff was awesome (especially Andrew) and was fantastic about enforcing COVID-safe social distancing and cleaning the show-room and cars on the lot. We will definitely be coming back - thank you again!

Such a pleasure working with Brittney and Bill at Land Rover Mt. Kisco. They were so professional and went beyond expectations. I highly recommend working with them and their team.

Andrew was excellent, super fast purchase and transaction

Purchased a 2020 Velar from Brittney Janeira last week. Very professional, knowledgeable and great personality. Would recommend anyone looking for a Land Rover to use Mount Kisco!

Peter in service has been helping me out consistently and has been good to me!

They took for ever!!!4 hours to be exact to change the oil and the battery and it they charge me $750 just for those two services. But I know it’s Land Rover but i just thought it was a little bit over the top.

Good experience to get my car maintained. Nice service!

Going to go with 5 stars this time. I brought my new (to me) Range Rover in for an open recall, they had it done and ready for me to pick it up in just a few hours. When I got there it was freshly washed and waiting for me right outside the door. The staff I interacted with were friendly and professional and answered all of my questions. They also did a quick vehicle inspection at no charge so I know what services need to be done going forward.

One of the best car buying experiences I have ever had. From top down, everyone I worked with and met was unbelievably helpful and sincere about getting me in the truck of my dreams. Whether it was Bill the GM, Perry the Finance Manager, or Andrew the Sales Associate, they all treated me and my family as if we were their top customer, even though this was the first time doing business with them. Andrew did a phenomenal job of taking me through the truck and made us feel extremely well taken care of and valued. If you are interested in a Land or Range Rover, I highly recommend you consider giving Mt. Kisco Land Rover your business because they will give you top client service and experience in return. I will 100% be doing business with them again in the future.

Great team at Mt Kisco. Our sales rep, Andrew, was always available to answer our questions about the used vehicle we ended up purchasing or very quick to call us back with any information we needed. He and Perry made the process very straightforward, non-pushy, and easy. Would highly recommend any auto purchase from Andrew and LR Mt Kisco.

Friendly, helpful, carefully selected cars. Great place to go

I just purchased a 2021 RRS from Mt. Kisco RR. It was so simple. A few messages on their website and a few emails and Matt and Brittney located the exact car with the exact features I wanted. The deal they offered me was also the best around so easy and no hassle. In one short week they had the car delivered to them and was ready for pick up. Brittney was great with going over the new features on the 2021 and very friendly. Perry in finance was very patient and explained all contracts very thoroughly and answered all my questions completely. Again such a simple process none of that going back and forth from person to person that I have experienced at other dealers in the past. Great experience from start to finish! Very pleased!Thank you Brittney, Matt and Perry! I am in love with this car!

Treated my friend poorly

Horrible sales team to include the general manager. I read an article on the treatment at this dealership and the owner group AutoNation and their both horrible. I won't be purchasing a car from Mt. Kisco Land Rover nor any deanship in the AutoNation group

Ive had bad experiences from this dealership and agree with the negative comments from other reviews on here

Great service, do everything they can to achieve a customer satisfaction. Will definitely recommend.

Leasing a car at Land Rover Mt. Kisco was a fabulous experience! Everyone was friendly and knowledgeable, and from the salesperson (Doug) to the finance guy (Perry), everyone gave a little something to make the deal happen. I really felt that the team there was working with me instead of against me, and I couldn't be happier about the process and the result! Many thanks to all of you!

This is a great dealership! -wonderful, knowledgeable, honest and nice to be around people, sales AND service. This is our 2nd car from them and we will never go anywhere else. Tata has made the Rover more techie and reliable and Mt Kisco has improved their service dept to top notch. Let John S. help you!

Excellent care of the vehicle and smooth process with a loaner car.

Best service ever, very professional and do everything they can to make sure you leave happy. Would recommend to anyone.

After a horrendous experience at Paul Miller Parsippany, Jeffrey from Mt Kisco went above and beyond. Not only did he remain professional but ensured that everything with my car was taken care of. He will be the reason I will continue to patron Mt Kisco and Land Rover.

The staff was very nice and courteous Doug was an excellent salesperson and the company does not push on people for extra extra stuff they're very courteous just to show you a list of things that you might want to ask about

Unethical!!! Terrible experience with the sales department. I test drove a Range Rover sport this past Saturday and wanted to make a deal immediately following the test drive. I was told I was unable to place a deposit on the car to hold it. I told the salesman, Andrew, that I had a trade-in- I was advised to submit an appraisal online emailed to me and I would receive an appraisal from Auto Nation within 30 minutes. I also requested warranty information which I did not receive until end-of-day Monday. On Tuesday, I returned to the dealership with my trade-in vehicle and received an amount for it in person since I never received a virtual appraisal from Auto Nation as I was told I would. While waiting for the appraisal, we were excited to take the car on another short drive. Andrew was preoccupied with two other customers and it was after close – he quickly took a moment to discuss the vehicle with us and we were in agreement to finalize purchase of the vehicle the following morning. While completing purchase paperwork the next morning, I received a call from Andrew advising that another customer had the vehicle on hold via an online reservation. I asked how that was possible - when I offered to put a down payment on the car I was told vehicles could not be held. He responded “We don't like to advertise that because people would do it all the time and it’s not fair if a customer wants to buy it.” At this point, I am at a total loss as I’ve been trying to purchase this vehicle for days. I asked to speak to Andrew’s manager, who with little concern for my dissatisfaction, let me know “A deposit was placed- they are picking it up tomorrow. If something doesn’t work out we’ll call you” I then receive an email from the general manager Bill McFadyen stating "Hi Noah, My Team has kept me appraised of the situation regarding the 2016 RRS. I think it would be best served if we have a conversation Thursday. I am free between 9:30AM and 11:30AM and then after 2:00PM. Thank you and look forward to speaking." Thank you, Bill, for asking an upset customer to call you at times that are convenient for you rather than picking up the phone to try and resolve the situation. I called Bill, and was given a completely different story- that the other customer would have purchased the car the previous night but it had a recall on a door and the title wasn’t in yet from the bank. I asked him for clarity on how the car was being held. He told me “We don’t hold cars, but this person is buying it.” I told Bill I would have to escalate this to Land Rover of America and he replied “I’ve been with Land Rover for 20 years, they can’t tell us how we run our dealership.” Some customer service. My guess is that this car was held for a friend once I expressed that I wanted to purchase it. I am a long-time Range Rover owner, have been serviced at numerous dealerships. I have never experienced such poor customer service and such indifference to a customer’s dissatisfaction. Not only does the dealership not have protocols in place- they are not transparent, dishonest, and unethical. I've noticed they respond with the same general message to all the unsatisfied customers, typical! UPDATE October 17, 2020 - I e-mailed AutoNation as they requested in the reply below, sent them the story and they were going to look into it and get back to me within 24-48 hours. And just as I expected, no one got back to me because they don't care. They reply to customers to show the public they are making right by their unsatisfied customers but don't do anything in hopes the customer will give up. Not this one!

My wife and myself couldn’t be more pleased , Andrew was very professional, courteous and went out of his way to make sure we were happy with our Range Rover Velar. Perry in finance was just as welcoming and wanted to please us in every way. We had a very bad experience at Land Rover Parsippany NJ. Never again we will only do business with Land Rover Mt Kisco from now on. Thank You to all at Mt Kisco Land Rover!!

I read the post Noah posted on social media and on here and its a shame! Very unethical, Land Rover corporate should really take care of this

Read a post a friend posted with his experience on this dealership and the policy of Auto Nation and its concerning how unethical they are operate here.

Unethical in the way they operate their sales, they should be reviewed!

Highly recommend autonation and Land Rover Mt. Kisco. The service of the local dealer was fantastic and the leverage they have of being part of such a large group helps to get the most value out of trades!

Charles was super helpful and very professional and had great followup.

Friendly, helpful and up front staff.

Welcomed much more warmly at White Plains dealership

Sales and service. Very pleasant people to work with.

👍🏽

I have been a Land Rover customer for awhile now, and have had several experiences with their other dealerships in NJ. The Mount Kisco team far exceeded my expectations and what it means to provide ‘white glove customer service.’ I ordered a 2020 Land Rover Defender, Brittney Janeira being my salesperson. She was an excellent source of information and knowledge, and incredibly responsive. I called almost every week for an update from May when I ordered the car to the date of delivery in August — Brittney always responded promptly. Perry, who is their Finance Manager, was also an excellent source of information and extremely easy to work with. He was very thorough when going over the paperwork and documents. Bill is their GM of this specific location. He personally introduced himself to us, as well as to every other customer that was at the dealership when we were there, something you do not see frequently in auto sales these days. When I had questions regarding our negotiations, he was quick to call my cell phone and discuss. Land Rover is a great brand and an excellent vehicle to drive, but being provided with Grade A customer service should make the process that much more enjoyable. I’m grateful for my experience and will being doing business with them in the future as my choice of dealership. Eric

Polite, understanding, professional

I went in to just test drive the Discovery Sport, but ended taking one off of their hands about a week later!! Everyone was very friendly, personable and accommodating. Brittney Janeira was especially helpful - she was very knowledgeable and patient, and definitely took the time to help me find a great deal. FIVE stars all the way!!

Jeffrey Urbina has always been helpful in answering all questions & promptly returns calls or texts. Great representative for you company Makes life easy for your clients

Customer service was top notch. Everyone made the whole buying process as simple as possible.

Jeff was very helpful

Poor service, damaged My car during Oil change and yearly maintenance. Troubled me more than 6 month and never returned money promised on reimbursement, No response. Do not come here.

Extremely helpful and welcoming without all the cha-cha.

Excellent service! Even though they were very busy, they were very attentive and Andrew was super nice, fun and very knowledgeable! He did extra pictures and video walk around for us before we came to buy our car. Would definitely recommend buying a car from them!

After dealing with some diagnostic and throttle issues with our new purchase, Bill, Charles & Team did a great job in fixing the problems, communicating with us and delivering back our vehicle with no issues. We appreciate their work!

The most no non sense sales staff to work with. Ask for Jennifer.

Brought car in for servicing. The staff was professional, courteous, and very helpful. Received a great loaner, and car was well serviced. What I liked best was the efficiency and organization I experienced. Also, for concerns about COVID, they practice safe distancing, wear masks and clean effectively. Very happy with Mt. Kisco. Highly recommend.

Excellent service, went above and beyond and provided us with quality loaner vehicles.

Very nice sales people. Ask for Jenn.

Charles in the service dept was delightful. We brought our car in for routine service but also needed a little body work repaired. He called local body shop places for us until he got a reasonable price and arranged for the car to be fixed. We were very happy with the service of the car, and we plan to use Mt Kisco in the future.

The dealership Sold me a use car bad experience The headlight had water in it did not wanna change them.The rear brakes ( no good ) and rotors.They did not want to change ( brakes and rotors) also. The general Manager Did not care He said you bought the car as is .Also they said they were gonna give me a low finance rate lie lie . Call up the main office in Florida would not return telephone call I recommend do not buy cars from People. Those people are Really bad news

excellent experience especially during this difficult time !

Always very professional and helpful with service. They explain the work that will be done, how much it will cost in advance and dont surprise bill items later.

Just purchased a vehicle at Land Rover on Mt. Kisco Ave. They are part of Auto Nation, and I have to say I could not be happier. Both Jennifer Artzt and Perry Vrionides were not only knowledgeable and helpful, but friendly and welcoming. Helped us get what we were looking for and answered all our questions. I would definitely recommend them.

What a great dealership. They do everything for you, you just have to pick what you want and they do the rest. Very nice staff especially at such a trying time.

We had a great buying experience. Bought a car here 2 years ago, now it was my wife's car that needed replacing. We started a detailed and lengthy e-mail conversation with Brittney Janeira. She was extremely helpful, responded to my emails in minutes with all the requested info and answers. We had a pretty good idea what we wanted and we did not need to explore their entire lineup. This made it possible to near reach completion in email, as it was mostly about comparing and discussing details, differences between models, and specifics. We narrowed the search to three vehicles, so we went to look at them in person. It was a very efficient and satisfactory appointment and we were able to make a selection. Went back next day with the trade-in, paperwork was completed quickly by Perry Vrionides. Manager Bill McFadyen stopped by to say hello both times. Everyone was very welcoming, patient, helpful, and there was no pressure to buy anything. If they were selling something cheaper than cars, I would go back every week ;)

I had made an appointment for inspection of my car, The service manager was a professional as well as a gentleman. They promptly brought my vehicle in and performed the task needed. No wait or delays. While I was getting car serviced the manager was kind enough to give me options to purchase a new Range Rover . My vehicle was returned to me as clean as it entered. Very pleased as this is not the case at many dealers. Highly recommend Range Rover of Mount Kisco

Excellent service especially during these unprecedented times.

I bought a used BMW from this dealership for about a mont ago. The buying experience was really good sales person Jay was good too and the finance person was great but they promised me a second set of keys . I asked them to put that in contract still have no success in getting those keys . I have reached out to them multiple times but there is no answer . It feels like they promise you things and once the sale is complete they don’t care ! Ameya Dorsatwar

Quality of service is the best. Loaner car was ready when I arrived. Car service was completed before time offered. Facility is convenient. Jeffrey Urbina is very professional and explain everything the car maintenance included.

Staff for most part is friendly

Great group of charismatic and thorough salespeople. Whether you’re looking for a flagship Range Rover or a certified pre-owned car, they will ensure a positive buying experience.

I recommend the service department especially Jeffrey for his wonderful help with servicing my cars over the past years, he’s the best at what he does & very helpful!

Excellent service and they always show great customer service and ensure satisfaction. Will continue to purchase the cars at Mt. Kisco Land Rover and continue to use them for service!

It was brought to my attention today that my headlight was out. I called Land Rover Mount Kisco and spoke with Jeffrey to see when I could get this fixed. He assured me that they would be able to help me right away. I arrived to the dealership, and they took me immediately. The service was quick! Thank you Jeffrey.

Jeff is terrific, he makes the difference, a little bit expensive though but good comes with a price! I have been serviced my RR there for 15 years and no issues Thanks guys

Service department is completely incompetent...Picked up my vehicle was told it was fixed, it wasn’t, I was told “we didn’t try it” sorry! My car was in service for 2 months while it was only 3 months old...I picked up my vehicle and it was filthy with condensation in the dash/windshield. I would not recommend this dealership to anyone, I got a great deal but regret this purchase due to the service dept.

Services is phenomenal! Staff is very friendly and professional. They took care of my car with such an ease and made things very convenient.

Courteous timely & accomodating.....got it right the 1st time!!

Traveling back home to Michigan when we had a warning light come on. Called Land Rover Mt Kisco as the were the closest. Told us to come in. When we got there they got us right in fixed the problem and had us on our way quickly. Very nice people to deal with.

Recently bought a new car from Mt Kisco dealership. Jay and Bill were very helpful throughout the process and were accommodating to my requests. When I came to pick up my car from the dealership all paperwork was ready and Ryan and Jay were helpful in providing a full overview of all related functions. Overall great experience !! Thank you Bill, Jay and Ryan...

I had one of my best experience in getting a new car. Everyone is very helpful and made process very easy for me. I have to give a shout out to Christine from Sales who made it so easy for me to get a new car without any hassle and she goes above and beyond to help her customers. I surely will be getting my future Rovers from them.

Really nice service advisers. Short on loaner vehicles and service technicians. They had my vehicle for a month and that just is not the type of turnaround I had hoped for.

Heather and the staff have been extremely accommodating and understanding. My car was broken into and windows smashed. They had a loaner for me and repaired the car in a timely fashion and even dealt with the insurance company!!

Jennifer Artzt and team were nothing short of amazing to work with. They took the time to get to know what our exact needs were, guided us in a professional manor to make sure our expectations were in line with our budget and best of all the entire process was 100% translucent. No hidden fees or surprises. Couldn’t recommend them enough.

Fair price, very easy to deal with, no issues.

My buying experience with Land Rover of Mount Kisco was excellent. Brittney is a Rock Star !!!! Thank you.

The people there are very nice & attentive. Brittney was awesome !

Great Dealership to work with. Ryan made the process quick and enjoyable. I love My Evoque and want thank the whole staff at Land Rover Mt.Kisco for being so kind.

Purchased my discovery there and I have to say it was the best experience. They have a very welcoming and knowledgeable team. After shopping around, this was the dealership in Westchester that not only offered fair pricing but wasn’t pushy and really treated my family like we were joining the Land Rover Family.

Everyone in the service department was a joy to work with and went above and beyond to make sure we were properly taken care of. They were kind, helpful, genuine, educated people. I had an amazing experience and would highly recommend the Mt. Kisco service team.

This is not my first Range Rover. And this service team has been the BEST. Heather was very helpful. Very friendly. And very accommodating. Highly recommend for service.

Awesome experience...thank you to the entire staff

The best service I ever saying I am definitely coming back again

Land Rover Mt. Kisco was wonderful! We had an issue with a light coming on and their Service Department took us right away. They even dropped the car off at our house later in the week! Wonderful customer service!

Bought a used Jeep from your Auto nation division. What a great experience ! Ryan did an excellent job with follow up,and Dave was a great closer ! In the finance office, Pericles was really nice and did a great job explaining my options, also got us a great rate ! I will definitely recommend friends and family. Thanks Fella's !

My service experience was exceptional...as always. Very attentive. Quite courteous. Very knowledgeable.

It was a pleasure doing business with these guys! Since the moment we stepped foot in the place we felt welcome and not pounced on like some other dealerships. Our salesmen Chris was a complete gentlemen, truthful and forthcoming! Perry their finance manager is a straight shooter. In the end this is a business deal and point of sale is most important but they made the process smooth and extremely easy! I would gladly put my name on a recommendation for these guys. 👍🏽

VERY NICE! THEY DID EVERYTHING THEY SAID THEY WERE DOING! STAFF IS AMAZING!

I had a great experience buying my new rover. The sales team was knowledgeable and helpful through the whole process.

The service department is top notch, highly recommended

The Reps at Land Rover Mt Kisco worked as a team to help me find the car right car. I really appreciated their focus, attention to details, and for a great experience overall.

pleasant and wonderful customer service

I want to thank land rover mt kisco for helping me get into a loaner. I had an issue with my AC and considering these hot days and how it would effect my health & how my car ventilated....I was concerned I did not have another vehicle available...LR Mt. Kisco was so helpful in addressing my concerns getting me into a loaner, AND fixing the issue at hand!!! *** In addition to this service, upon picking up my vehicle I was really pleased to see that my vehicle was cleaned inside and out!!! I went inside and spoke to Mr Urbina and thanked him! Thank you Mt. Kisco for your service! I am disheartened to say that it is unfortunate to have a distasteful taste when you have been to other places that do not at least try to address your concerns or are dismissive ****LAND ROVER PARAMUS please follow suit....👆👆👆👆👆

My husband made a review and it must be set to privacy where only he can see it so it looks like it still on here. It’s not on here when I look! Very disappointing and still no one has contacted us. Land Rover of Darien is the same distance and we will use them next time!! I have also told everyone who tells us how much they love the car NOT to go to Mt. Kisco!!

This location has become 100% Land Rover and service has stepped up and was fast, on time , and done right. Will go back.

Ossome customer service and atmosphere at that dealership. Quick and professional. Specially thanks to Kris Anders.Highly recommended.����

Great and honest service, Would highly recommend

Great service from Lindsay at Mt Kisco Land Rover

Been using mt. Kisco Land Rover for over 20 years. They're great!!

Awesome